Acuity Scheduling

Description

Acuity Scheduling, now a Squarespace company, is a comprehensive online appointment scheduling software designed for businesses.

Acuity Scheduling provides a robust platform for automating appointment booking processes, reducing no-shows, and streamlining administrative tasks. It allows clients to view real-time availability, book appointments, and pay for services online 24/7. Businesses can customize their scheduling page, manage staff calendars, set up automated reminders, and integrate with various business tools for a holistic operational solution.

Key Applications

Client Booking: Automating appointment booking for service-based businesses, allowing clients to self-schedule at their convenience.
Calendar Management: Centralizing and synchronizing multiple staff calendars, ensuring no double-bookings and clear availability.
Payment Processing: Facilitating secure online payments for services, deposits, or packages directly at the time of booking.
Automated Communication: Sending out customized email and SMS reminders, confirmations, and follow-ups to reduce no-shows.

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Who It’s For

Small to medium-sized service-based businesses, freelancers, consultants, health and wellness practitioners, salons, spas, educational institutions, and anyone who needs to manage client appointments efficiently.

Pros & Cons

Pros	Cons
✔️ Deep control over scripts/styles to remove bloat.	✖️ No built-in caching; needs to pair with a caching plugin.
✔️ Many performance tweaks beyond basic caching (lazy load, preload, remove defaults).	✖️ Some features require careful testing, may break theme/plugins if misconfigured.
✔️ Lightweight, minimal overhead, good UI with one-click toggles.	✖️ Premium plugin; no free version to try all features.

Pros	Cons
✔ Very beginner-friendly	✖ Limited features compared to Others
✔ Clean interface	✖ Less feature depth than others
✔ Helpful community and resources	✖ Can feel slower at scale

How It Compares

Versus Calendly: Acuity offers more extensive customization options for booking pages and advanced features for service-based businesses, including package and subscription sales, whereas Calendly excels in simplicity and team scheduling for internal and external meetings.
Versus Setmore: Acuity provides a deeper suite of marketing and client management tools, such as robust intake forms and upsells, while Setmore offers a competitive free plan and a simpler interface, often preferred by smaller businesses seeking basic functionality.

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Bullet Point Features

Customizable Online Scheduling Page
Automated Appointment Reminders (Email & SMS)
Client Self-Service Portal Payment Processing Integration (Stripe, PayPal, Square)
Multi-Location and Staff Management Recurring Appointments and Packages
Customizable Intake Forms Calendar Sync (Google Calendar, Outlook, iCloud)
Reporting and Analytics

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Frequently Asked Questions

Find quick answers about this tool’s features, usage ,Compares, and support to get started with confidence.

What is Acuity Scheduling and what does it do?

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Acuity Scheduling is an online appointment scheduling and client management platform that helps service-based businesses let clients book appointments on their own. It automates scheduling by showing real-time availability, handling bookings, and keeping calendars organized without manual coordination.

How does Acuity Scheduling improve the booking experience?

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Acuity Scheduling allows clients to book, reschedule, or cancel appointments online at any time. Automated confirmations and reminders reduce no-shows, while calendar syncing ensures appointments are always accurate. This creates a smooth, professional booking experience for both businesses and their clients.

What features does Acuity Scheduling offer for businesses?

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Acuity Scheduling includes features such as customizable booking pages, client intake forms, staff scheduling, online payments, automated email and SMS notifications, and reporting tools. These features help businesses manage appointments, collect important information in advance, and streamline daily operations.

Can Acuity Scheduling integrate with other tools and platforms?

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Yes — Acuity Scheduling integrates with tools like Google Calendar, Outlook, Zoom, Stripe, PayPal, Square, and Zapier, enabling seamless calendar syncing, payment processing, and workflow automation across your existing systems.

Who should use Acuity Scheduling and what benefits can they expect?

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Acuity Scheduling is ideal for consultants, coaches, therapists, educators, salons, and other service-based professionals. Users can expect simplified scheduling, fewer missed appointments, improved client experience, and reduced administrative workload, allowing them to focus more on their services.

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#Scheduling #Appointments #Automation

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Disclosure

All product names, logos and brands are property of their respective owners. Use is for educational and informational purposes only and does not imply endorsement. Links are to third-party sites not affiliated with Barndoor AI. Please see our Terms & Conditions for additional information.

Reviews from Our Users

8.07.2021

"Overall, I like the core features, but the mobile UI still feels a bit clunky. Hope they fix this in future updates."

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Tom W.

Marketing Manager

06/10/2025

"Their support team actually listens to feedback! I’ve seen new features added within weeks. That’s impressive.''

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Alex Carter

Freelancer

03/09/2025

"Some advanced options take a bit of time to understand, but once you get the hang of it, it’s incredibly powerful."

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Ryan Blake

SaaS Consultant

12/08/2025

"I’ve tried several similar tools, but this one stands out for its clean interface and automation features. Totally worth the subscription."

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Sarah Mitchell

GrowthWave Agency