Fireflies.ai
Key Applications
- Record and transcribe live or uploaded meetings / audio/video files for review and search.
- Generate AI-summaries, extract key topics, keywords and action items from meetings automatically.
- Search across all meetings for keywords, speakers, or topics and find relevant moments quickly.
- Integrate with other tools (CRMs, Slack, Zapier, Calendars) for streamlined workflows and follow-ups.
Who It’s For
Fireflies.ai is ideal for professionals, teams, and organizations that hold frequent meetings and want to make them more productive and actionable. This includes sales teams, support/operations, product/project teams, educators, and remote workforces. It addresses pain points like missed meeting details, difficulty finding past discussion items, manual note-taking burden, and lack of insights from voice conversations. Users benefit from automated transcripts, searchable archives, follow-up tracking, and integrations that turn meeting data into business intelligence.
Pros & Cons
| Pros |
Cons |
| ✔️ Automates meeting transcription and summary across platforms. |
✖️ Free plan has limits on features and storage. :contentReference[oaicite:14]{index=14} |
| ✔️ Searchable transcript database with filters and keyword/topic tracking. |
✖️ Cost grows quickly per user for larger teams. :contentReference[oaicite:15]{index=15} |
| ✔️ Integrations and conversational intelligence features (action items, summary, analytics). |
✖️ Some advanced features (e.g., API, private storage, custom retention) only in highest tiers. :contentReference[oaicite:16]{index=16} |
| Pros |
Cons |
| ✔ Very beginner-friendly |
✖ Limited features compared to Others |
| ✔ Clean interface |
✖ Less feature depth than others |
| ✔ Helpful community and resources |
✖ Can feel slower at scale |
How It Compares
- Versus manual meeting note-taking: Fireflies automates transcription and summary, so you save hours and reduce error.
- Versus basic recording tools: Offers deeper features like actionable summaries, topic tracking, speaker labels, and integrations rather than just raw audio.
- Versus other AI meeting assistants (e.g., Otter.ai): Firesflies provides generous transcription/summary capacity, more integrations, and a clearer tier structure for teams.
Bullet Point Features
- Unlimited transcription (for paid tiers) across voice/video and upload files.
- AI-generated meeting summaries, keyword/topic tracking, action items.
- Searchable meeting notebook with filters by speaker, keyword, date.
- Wide integrations: video conferencing tools, CRMs, Slack, Zapier, API access (in higher tiers).
- Storage limits vary by plan; ability to upload past recordings and access videos/sound-bites.
Frequently Asked Questions
Find quick answers about this tool’s features, usage ,Compares, and support to get started with confidence.
What is Fireflies.ai and what does it do?

Fireflies.ai is an AI‑powered meeting assistant and notetaker that automatically captures, transcribes, summarizes, and analyzes your voice conversations and meetings — whether they happen on Zoom, Google Meet, Microsoft Teams, Webex, or in person. It transforms spoken dialogue into searchable text, notes, action items, and insights so you never miss key details.
How does Fireflies.ai help improve meetings?

Fireflies.ai records your meetings (or lets you upload audio/video files) and produces accurate transcripts, AI‑generated summaries, action items, and outlines. You can search across past meetings, highlight important moments, and even use the built‑in AI assistant “AskFred” to query what was said. It turns hours of discussion into actionable knowledge and automates the manual work of note‑taking.
What features does Fireflies.ai offer?

Key capabilities include: Automatic transcription and recording for 69–100+ languages with speaker labels and timestamps. Fireflies.ai AI summaries and action item extraction after every call. Zendesk Searchable meeting archive and AskFred AI assistant for questions about past events. Zendesk Conversation intelligence and analytics like talk time, sentiment, and topic tracking. Zendesk Collaboration tools such as comments, bookmarks, soundbites, and shareable highlights. Fireflies.ai Integrations with 50–200+ productivity and CRM apps (e.g., Slack, Salesforce, HubSpot, Asana).
How can I capture and use meeting recordings?

Fireflies.ai lets you invite the Fireflies bot to live meetings to record and transcribe automatically, use a Chrome extension to capture browser meetings, record in‑person conversations via the mobile app, or upload existing audio/video files for instant transcripts and summaries.
Who should use Fireflies.ai?

Fireflies.ai is ideal for business professionals, team leads, project managers, sales and customer success teams, educators, and researchers who want to save time, improve meeting productivity, and capture insights without manual note‑taking. Its integrations and analytics also make it useful for cross‑team collaboration, CRM updates, and knowledge retention.