#ServiceManagement #Appointments #CRM
Freemium
E-commerce Platforms

Groomsoft

Description

Cloud pet-grooming management software to handle bookings, payments, reminders & mobile route-planning.
Groomsoft is a cloud-based tool built specifically for pet grooming businesses, used to manage appointments, customer & pet profiles, payments, and reminders via SMS or email. It also offers mobile grooming features like route optimization, “on my way” notifications, mileage tracking, address autocomplete, and map-based scheduling for groomers on the go.

Key Applications

  • Pet Grooming Business Management: Centralizes scheduling, client and pet records, service tracking, and point-of-sale (POS) transactions for grooming salons.
  • Appointment Scheduling & Reminders: Manages the grooming calendar, sends automated SMS/email reminders to clients, and tracks no-shows or cancellations.
  • Client & Pet Record Management: Maintains detailed profiles including vaccination records, grooming history, service preferences, and pet photos.
  • Specific Workflow: A client calls to book a grooming appointment; the receptionist checks the digital calendar, books the slot, and the system automatically sends a confirmation and a 24-hour reminder via text.

Who It’s For

This software is designed for pet grooming salon owners, managers, and receptionists. It solves the problem of managing a high-volume appointment book, tracking complex pet service details, and handling client communication manually. The primary buyer persona is a Grooming Salon Owner seeking to reduce no-shows, improve organization, and streamline daily operations to increase revenue and client retention.

Pros & Cons

Pros Cons
Strong appointment & customer/pet profile tracking. Some features, like SMS reminders or route map, cost extra.
Built-in mobile grooming tools (route optimization, mileage tracking). Slight learning curve for initial setup & recurring appointment handling.
Affordable flat-rate pricing, free trial, no large upfront purchase. Few integrations (e.g. with Google Calendar / Facebook) requested by users.
Pros Cons
Very beginner-friendly Limited backlink data compared to Ahrefs
Clean interface Less feature depth than Semrush
Helpful community and resources Can feel slower at scale

How It Compares

  • Versus PetLinx: Groomsoft wins on its specific, deep feature set tailored for groomers (e.g., coat tracking, grooming notes), whereas PetLinx is a broader veterinary and boarding practice management system.
  • Versus 123Pet Software: It differentiates with a more modern user interface and stronger emphasis on integrated marketing and client communication tools.
  • Versus manual bookkeeping: Its competitive advantage is automating the entire business operation, from reminders and scheduling to payment processing and reporting, replacing error-prone paper systems.

Bullet Point Features

  • Grooming-specific scheduling and calendar management
  • Client and pet profile management with photo storage
  • Automated SMS/email appointment reminders
  • Point-of-sale and payment processing
  • Reporting for revenue, tips, and client retention

Disclosure

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Reviews from Our Users

Groomsoft
8.07.2021
Groomsoft

"Overall, I like the core features, but the mobile UI still feels a bit clunky. Hope they fix this in future updates."

Groomsoft
Tom W.
Marketing Manager
trustplilot-img
06/10/2025
Groomsoft

"Their support team actually listens to feedback! I’ve seen new features added within weeks. That’s impressive.''

Groomsoft
Alex Carter
Freelancer
03/09/2025
Groomsoft

"Some advanced options take a bit of time to understand, but once you get the hang of it, it’s incredibly powerful."

Groomsoft
Ryan Blake
SaaS Consultant
Groomsoft
12/08/2025
Groomsoft

"I’ve tried several similar tools, but this one stands out for its clean interface and automation features. Totally worth the subscription."

Groomsoft
Sarah Mitchell
GrowthWave Agency