#AutoRepair #CRM #Scheduling
Freemium
E-commerce Platforms
Shopmonkey
Description
Cloud-based auto repair shop management software with invoicing, scheduling, inventory, and CRM.
Shopmonkey is an all-in-one auto repair shop management platform designed to streamline operations for shops of all sizes. It offers features such as job estimating, parts ordering, digital vehicle inspections, and seamless integrations with tools like QuickBooks and CARFAX. With a user-friendly interface and mobile app support, Shopmonkey aims to enhance efficiency and customer experience in auto repair businesses.
Key Applications
- Automotive Repair Shop Management: Centralizes operations for estimating, scheduling, technician dispatching, customer communication, and digital vehicle inspections.
- Customer Communication & Marketing: Automates SMS/email updates for service status, sends digital vehicle inspections for approval, and manages marketing campaigns for reminders and promotions.
- Payment Processing & Invoicing: Streamlines the payment workflow with integrated, mobile-friendly digital estimates and invoices, enabling quick customer checkout.
- Specific Workflow: A customer books an oil change online, the shop creates a digital multipoint inspection, the customer approves added work via a texted link, and pays the final invoice digitally.
Who It’s For
This platform is built for owners and managers of auto repair shops, quick lube centers, and tire shops. It solves the problem of using disjointed software for scheduling, invoicing, and communication by providing a single, integrated system to improve efficiency and customer transparency. The primary buyer persona is an Auto Shop Owner focused on increasing revenue per repair order, improving technician productivity, and enhancing the customer experience to build loyalty.
Pros & Cons
How It Compares
- Versus Mitchell 1: Shopmonkey wins on user-friendliness, modern mobile experience, and integrated customer communication tools, whereas Mitchell 1 offers deeper OEM integration and powerful features for very complex mechanical repairs.
- Versus RepairPal: It differentiates by being a full-fledged shop management system, while RepairPal is primarily a consumer-facing pricing guide and shop locator that some shops use for lead generation.
- Versus Whip Around: Its competitive advantage is managing the entire repair workflow from estimate to payment, unlike Whip Around which focuses primarily on fleet maintenance and pre-operational inspections.
Bullet Point Features
- Digital vehicle inspections with photo/video
- Integrated two-way customer SMS/email messaging
- Online booking and scheduling dashboard
- Mobile estimates, invoices, and payment processing
- Technician productivity and performance reporting
Disclosure
All product names, logos and brands are property of their respective owners. Use is for educational and informational purposes only and does not imply endorsement. Links are to third-party sites not affiliated with Barndoor AI. Please see our Terms & Conditions for additional information.
Reviews from Our Users
8.07.2021
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"Overall, I like the core features, but the mobile UI still feels a bit clunky. Hope they fix this in future updates."
Tom W.
Marketing Manager
06/10/2025
"Their support team actually listens to feedback! I’ve seen new features added within weeks. That’s impressive.''
Alex Carter
Freelancer
03/09/2025
"Some advanced options take a bit of time to understand, but once you get the hang of it, it’s incredibly powerful."
Ryan Blake
SaaS Consultant
12/08/2025
"I’ve tried several similar tools, but this one stands out for its clean interface and automation features. Totally worth the subscription."
Sarah Mitchell
GrowthWave Agency
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