Conversion GemsConversion Gems
Traceloop logo
Reviewed · Updated 2026-06-19

Traceloop

AI observability and workflow platform for monitoring experiments and tracking model performance.

Reviewed by the Conversion Gems editorial team ·
Try Traceloop
Pricing
Paid
Best for
Developers
Category
AI Development
The bottom line

The go-to open-standards LLM observability layer for AI teams that want vendor-neutral traces and automated quality gates.

7.6
Our score
7.6 / 10
Conversion Gems editorial verdict
Free up to 50K spans/mo; Enterprise custom
Features8/10
8 - strong LLM-specific tracing, built-in evals, drift detection, CI/CD quality gates, and custom evaluators across 20+ providers and major frameworks.
Value7/10
7 - generous free tier for exploration, but the jump from free to opaque Enterprise pricing with no self-serve mid-tier is a gap for growing teams.
Ease of use8/10
8 - one-line SDK setup and OpenTelemetry familiarity accelerate onboarding; advanced custom evaluators add some complexity.
Ecosystem8/10
8 - 20+ LLM providers, LangChain/LlamaIndex/CrewAI frameworks, 25+ observability platform integrations, and AWS/GCP/Azure Marketplace listings.
Support6/10
6 - dedicated Slack and on-prem support locked to Enterprise; free tier support is limited, and the ServiceNow acquisition clouds long-term commitments.
What it really is

Traceloop — LLM observability and reliability platform built on OpenTelemetry.

Our take

Traceloop is an LLM-specific observability tool that traces prompts, responses, latency, and quality through its open-source OpenLLMetry SDK. The DB has both the pricing and price tier wrong — there is no $29/month plan; Traceloop offers a Free Forever tier (up to 50K spans/month) plus custom Enterprise pricing, making it freemium not paid. Acquired by ServiceNow in March 2026, the product remains focused on helping AI teams ship reliable LLM applications with automated CI/CD quality gates and real-time drift detection.

Why we rate it

OpenTelemetry-native architecture and multi-language support (Python, TypeScript, Go, Ruby) make Traceloop the least lock-in-heavy LLM observability option on the market. The OpenLLMetry OSS library plugs into 25+ existing observability platforms, so teams with Datadog or Grafana already in-house can adopt it without a new SaaS dashboard.

The catch

The free tier's 24-hour data retention makes it impractical for real production debugging — you'll hit Enterprise (opaque, contact-sales pricing) with no self-serve paid middle tier. ServiceNow's 2026 acquisition also introduces roadmap uncertainty for independent users.

Best for
LLM app teams wanting open-standards tracing via OpenTelemetry without vendor lock-in
MLOps teams enforcing automated quality gates and drift detection in CI/CD pipelines
Enterprises requiring SOC 2 and HIPAA-compliant AI application observability
Not good for
Teams monitoring traditional ML models (non-LLM) — focus is entirely on language models
Solo developers on the free tier who need more than 24 hours of trace history
Organizations wanting a fully self-hosted open-source stack — dashboards require the managed cloud service
Friction report
Time to value
Fast: one line of code instruments an LLM app and surfaces traces in the dashboard immediately.
Scale breakpoint
At >50K spans/month the free tier ends with no self-serve paid option — teams must contact sales for custom Enterprise pricing.
Walled garden
Low: OpenTelemetry-based instrumentation and open-source SDK mean instrumentation is portable; switching away does not require rewriting tracing code.

Frequently Asked Questions

Alternatives

Step up

Datadog LLM Observability for enterprise-grade unified monitoring across the full technology stack.

Lighter alternative

OpenLLMetry (self-hosted, Apache 2.0) for teams that want pure OSS tracing wired into an existing observability backend.

Ready to try Traceloop?
Opens the official site — we may earn a commission if you sign up.
Try Traceloop

Tags

#LLMOps#LLMObservability#ModelEvaluation

Explore related categories

Conversion Gems independently reviews every tool. We may earn a commission if you sign up through our links — it never affects our verdict or ranking.