Marketing · CRM & Sales

iclinic

Provides a cloud-based platform for managing patient records, appointments, and clinic operations.

Our take: Afya-owned medical practice management platform built for Brazilian clinics, covering EMR, scheduling, billing, telemedicine, and patient communication in one LGPD-compliant cloud product.

Best forHealthcare providers
ReviewedPricing: Free Trial
Try iclinicFrom R$99/mo per professional
The bottom line

A well-rounded, Brazil-focused cloud EMR and clinic management platform — the practical default for private practices and multi-specialty clinics in Brazil.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

Capterra
4.8 out of 5
20+ reviews

4.8 / 5 aggregate · across 1 source

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isiClinic (Afya iClinic) — cloud EMR and practice management software for Brazilian clinics.
Our takeAfya-owned medical practice management platform built for Brazilian clinics, covering EMR, scheduling, billing, telemedicine, and patient communication in one LGPD-compliant cloud product.
It is healthcare/EMR software priced in BRL, starting at R$99/mo per professional (~$18 USD at current rates). Highly rated for ease of use and responsive support.
Why we rate it4.8/5 on Capterra across 22 reviews with near-universal praise for ease of use (4.6/5) and customer service (4.7/5).
No-contract monthly billing and a free trial keep adoption risk low for small practices.
The catchBrazil-only product with a Portuguese-only UI, BRL pricing, and Brazil-specific TISS insurance standards; no offline or on-premise mode; mobile app has usability gaps; telemedicine features lag behind dedicated platforms.

Best / not good for

Best for
  • Brazilian independent physicians and specialist clinics
  • Practices needing EMR, billing, and scheduling in one cloud tool
  • Small-to-mid clinics wanting automated WhatsApp and email patient reminders
Not good for
  • Clinics outside Brazil (UI and compliance features are Brazil-specific)
  • Large hospital systems needing enterprise HIS or HL7/FHIR integrations
  • Practices requiring offline access or on-premise deployment
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Fast: free trial signup to a configured calendar and first patient record takes under an hour.
  2. Scale breakpoint
    Per-professional pricing scales linearly — cost climbs for larger group practices without an enterprise negotiation.
  3. Walled garden
    Moderate: patient data exports exist, but clinical workflows and prescription history are firmly in-platform.

A look inside

iclinic product screenshot

Frequently Asked Questions

How does this clinic management system streamline patient scheduling and electronic medical records for healthcare providers?

It manages patient appointments, electronic medical records, billing, and workflow coordination to improve clinic efficiency.

Does this electronic medical record system offer telemedicine and patient portals?

Yes, this electronic medical record system includes integrated telemedicine capabilities and secure patient portals for virtual visits, appointment scheduling, messaging, and access to medical records.

How does iClinic assist in managing patient records, scheduling, and telehealth appointments?

iClinic manages patient records, scheduling, billing, and telehealth appointments to streamline clinical workflows.

How does this clinic management platform handle appointments, patient records, and billing efficiently?

Clinic management platforms handle appointments, patient records, and billing by centralizing scheduling, maintaining electronic health records, and automating invoicing workflows.

What electronic health record and patient management features does this platform provide for clinics?

The electronic health record platform provides patient management features including appointment scheduling, charting, billing, and secure record storage for clinics.

Alternatives

Conversion Gems independently reviews every tool.

Tags

#Healthcare#ClinicManagement