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Reviewed · Updated 2026-06-19

Qualer

Manages quality, compliance, and safety programs across industries with centralized control.

Reviewed by the Conversion Gems editorial team ·
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Best for
Lab managers
Category
CRM & Sales
The bottom line

Purpose-built calibration and compliance management for regulated industries — powerful, but opaque pricing and no free trial make it a considered purchase.

6.2
Our score
6.2 / 10
Conversion Gems editorial verdict
From ~$499/mo (custom quote required)
Features8/10
8 - deep calibration, CMMS, and compliance feature set; purpose-built for regulated industries with strong audit trail and certificate management.
Value5/10
5 - no transparent pricing and ~$499/mo+ entry puts it out of reach for most SMBs; value is real but hard to assess without a quote.
Ease of use4/10
4 - enterprise-grade complexity, no free trial, and vendor-led onboarding means a steep ramp before any value is delivered.
Ecosystem7/10
7 - integrations with SAP, QuickBooks, Slack, and Microsoft Teams cover common enterprise stacks; niche regulated-industry connectors available.
Support7/10
7 - enterprise support tier expected at this price point; user reviews note responsive account management, though self-serve resources are limited.

Community ratings

4.6/ 5 aggregate · across 1 source
Capterra
4.615+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

MasterControl Asset Excellence (formerly Qualer) — cloud CMMS and calibration management platform for regulated industries.

Our take

Qualer has been rebranded as MasterControl Asset Excellence, a specialized CMMS targeting regulated manufacturing and lab environments. The DB mislabels it under 'CRM & Sales' — it is firmly a calibration/compliance management platform — and incorrectly flags a free trial; no free trial or free version is publicly available. Entry pricing is approximately $499/month on a custom-quote basis, positioning it squarely in the enterprise segment.

Why we rate it

Among the few platforms that combine CMMS, calibration scheduling, and regulatory compliance (21 CFR Part 11, ISO 17025 readiness) in a single cloud hub, with native integrations into enterprise stacks like SAP and QuickBooks.

The catch

Fully opaque pricing with no self-serve trial means significant vendor engagement before you can evaluate it; total cost of ownership at scale can be steep, and the platform is overkill for non-regulated maintenance use cases.

Best for
Regulated manufacturing and life sciences teams needing calibration traceability
Lab managers requiring 21 CFR Part 11 audit-ready workflows
Quality programs managing complex asset lifecycles across multiple sites
Not good for
Small businesses with straightforward maintenance-only needs
Budget-constrained teams needing transparent, self-serve pricing
Non-regulated industries where a general CMMS suffices
Friction report
Time to value
Slow: no free trial or self-serve onboarding; value unlocks only after vendor-led implementation and configuration.
Scale breakpoint
Custom per-user pricing can escalate significantly beyond 50+ users; multi-site deployments require scoped quotes.
Walled garden
Moderate: cloud-based with data export capabilities, but calibration workflows, certificates, and audit logs are deeply tied to the platform ecosystem.

A look inside

Qualer product screenshot

Frequently Asked Questions

Alternatives

Step up

MasterControl Quality Excellence for a full QMS suite encompassing document control, CAPA, and training alongside asset management.

Lighter alternative

Limble CMMS for teams needing straightforward maintenance management without calibration-compliance depth.

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Tags

#AssetManagement#Compliance

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