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Marketing · CRM & Sales

ShiftCare

Coordinates caregiver scheduling, client management, and care plans for home health.

Our take: ShiftCare is purpose-built for home care and disability support agencies.

Best forCaregivers
ReviewedPricing: Free Trial
7.4 out of 105 criteria · see breakdown
Try ShiftCareFrom $8/user/mo; free trial available
The bottom line

The go-to scheduling and compliance platform for home care and disability-services agencies that want one system for rostering, documentation, and billing.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
4.6 out of 5
40+ reviews
Capterra
4.6 out of 5
140+ reviews

4.6 / 5 aggregate · across 2 sources

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isShiftCare — home care and disability-services management platform for scheduling, compliance, and billing.
Our takeShiftCare is purpose-built for home care and disability support agencies.
It covers the full operational loop: real-time caregiver scheduling, client care plans, progress notes, incident management, invoicing, and payroll integrations. Three clear per-user tiers (Basic $8, Professional $13, Premium $20) make it accessible for small agencies while scaling into enterprise custom pricing.
Why we rate itShiftCare earns strong marks for packing scheduling, compliance documentation, billing, and a mobile caregiver app into an affordable per-user model.
Its semi-public product roadmap and responsive support are genuine differentiators in a space dominated by clunky legacy systems.
The catchPer-user costs compound fast at scale — an agency with 50 caregivers on Professional already hits $650/mo.
Full admin features sometimes require the web browser rather than the mobile app, and invoicing/communication have noted limitations.

Best / not good for

Best for
  • Home care and disability support agencies needing compliant rostering
  • NDIS and aged-care providers managing client funds and documentation
  • Small-to-mid agencies replacing spreadsheets with an integrated scheduling + billing system
Not good for
  • Non-healthcare businesses (purpose-built vertically for home care/disability services)
  • Large enterprise health systems needing deep EHR/EMR integration
  • Teams that need robust in-app communication and messaging tools
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Fast — guided onboarding and training resources get schedulers live within days; mobile caregiver app adoption is straightforward.
  2. Scale breakpoint
    Per-user pricing becomes expensive at 50+ caregivers; enterprise custom pricing kicks in but lacks transparency.
  3. Walled garden
    Moderate — accounting exports to Xero/QuickBooks exist, but care plans, notes, and scheduling history stay in-platform; migration is non-trivial.
Still a fit?
If none of these block you, try it on the official site.
Try ShiftCare

Frequently Asked Questions

Does this insurance agency management system handle document storage?

Insurance agency management systems provide document storage for policies and client files.

Does this home care software manage client schedules, staff assignments, and billing?

Yes, home care software manages client schedules, staff assignments, and billing to optimize caregiving operations.

How can ShiftCare help disability and aged care providers manage support worker schedules, timesheets, and client billing?

ShiftCare helps disability and aged care providers manage support worker schedules, timesheets, and client billing seamlessly.

How does this home care management software schedule caregivers, track visits, and manage client care efficiently?

Home care management software schedules caregivers, tracks visits, and manages client care efficiently by integrating tasks, documentation, and billing workflows.

How does this platform help home care agencies manage clients, staff schedules, and care plans?

Home care agencies can schedule caregivers, track client visits, and manage personalized care plans from a single platform.

Alternatives

  • Step up

    AlayaCare or WellSky for enterprise home care with full EHR/EMR integration and advanced reporting.

  • Lighter alternative

    HHAeXchange or a simple scheduling tool like When I Work if billing and care-plan documentation are not immediate needs.

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Conversion Gems independently reviews every tool.

Tags

#HomeCare#Scheduling

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