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Reviewed · Updated 2026-06-21

Shortwave

AI-powered email client that automates inbox organisation, email writing, and scheduling so you can reach inbox zero faster.

Reviewed by the Conversion Gems editorial team ·
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Pricing
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Best for
Professionals and teams who live in Gmail and want AI to handle the heavy lifting of email triage, writing, and search
Category
AI Productivity
The bottom line

A powerful AI-enhanced email client for Gmail users seeking advanced productivity features.

7.2
Our score
7.2 / 10
Conversion Gems editorial verdict
Free tier; paid plans from $24/user/month
Features8/10
8 - Comprehensive AI features enhancing email management.
Value7/10
7 - Competitive pricing with a free tier, but higher tiers may be costly for some users.
Ease of use7/10
7 - User-friendly interface, though adaptation to AI features may require time.
Ecosystem6/10
6 - Strong integration with Gmail, but limited support for other email platforms.
Support7/10
7 - Responsive support with additional resources for higher-tier plans.

Community ratings

4.4/ 5 aggregate · across 1 source
G2
4.460+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

Shortwave — an AI-powered email client designed to enhance Gmail with advanced organization, writing assistance, and productivity tools.

Our take

Shortwave offers a robust AI-driven email experience, integrating seamlessly with Gmail to provide features like AI-generated summaries, personalized writing assistance, and intelligent inbox management. While the database lists the entry price as $14/month, current plans start at $24/user/month for the Business tier, with a free tier available for personal use.

Best for
Gmail users seeking AI-driven email management
Teams requiring collaborative email tools
Professionals aiming to enhance email productivity
Not good for
Users of non-Gmail email services
Individuals preferring traditional email clients
Those unwilling to pay for premium email features
Friction report
Time to value
Moderate: Requires initial setup and adaptation to AI features.
Scale breakpoint
Potential cost increase with larger teams due to per-user pricing.
Walled garden
Moderate: Deep integration with Gmail may limit flexibility with other email services.

Frequently Asked Questions

Alternatives

Step up

Superhuman for enhanced speed and keyboard shortcuts.

Lighter alternative

Aeralis for AI features within the native Gmail interface.

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Tags

#email#AI productivity#inbox management

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