Marketing · CRM & Sales

SimplePractice

Manages client appointments, billing, and telehealth for small practices.

Our take: SimplePractice is the dominant all-in-one EHR for solo and small mental health practices, combining scheduling, integrated telehealth, insurance billing, clinical documentation, and a client portal in a single HIPAA-compliant product.

Best forTherapists
ReviewedPricing: Free Trial
Try SimplePracticeFrom $49/mo (Starter); 30-day free trial
The bottom line

The go-to all-in-one EHR for private-practice therapists who want billing, telehealth, and documentation under one roof.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
4.1 out of 5
120+ reviews
Capterra
4.6 out of 5
2,800+ reviews
Trustpilot
3.2 out of 5
1,600+ reviews

4.1 / 5 aggregate · across 3 sources

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isSimplePractice — HIPAA-compliant EHR and practice management platform for therapists and mental health clinicians.
Our takeSimplePractice is the dominant all-in-one EHR for solo and small mental health practices, combining scheduling, integrated telehealth, insurance billing, clinical documentation, and a client portal in a single HIPAA-compliant product.
It is a healthcare EHR, and there is no permanent free plan, only a 30-day trial. Entry price is $49/mo (Starter), not the $39/mo catalogued.
Why we rate itSimplePractice dominates private-practice EHR because it bundles everything a solo clinician needs — intake, scheduling, integrated telehealth, insurance claims, and SOAP notes — in a polished, genuinely HIPAA-compliant package.
The 30-day no-card trial and guided onboarding mean most therapists are scheduling clients and running telehealth sessions within an hour of signing up.
The catchPricing has risen substantially since private equity acquisition; per-transaction fees (2.95%+ on payments, $0.25/insurance claim) add meaningful overhead for active billers.
Essential features like automated reminders and insurance billing require the $79/mo tier, not the entry $49 plan.

Best / not good for

Best for
  • Solo therapists and counselors in private practice
  • Small group mental health practices needing multi-clinician billing and scheduling
  • Clinicians who want integrated telehealth without a separate video platform
Not good for
  • Large enterprise health systems or multi-specialty clinics
  • Medical or physical health practices requiring complex clinical workflows
  • Budget-conscious new clinicians who need a free or near-free EHR
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Fast: 30-day free trial with no credit card required; onboarding wizard gets scheduling and client portal live in under an hour.
  2. Scale breakpoint
    Per-clinician add-on cost ($74/mo each on Plus) and per-transaction billing fees accumulate quickly for group practices beyond 5–10 providers.
  3. Walled garden
    Moderate: client records and billing history are exportable, but intake forms, automated workflows, and integrated payment processing are tightly coupled to the platform.

A look inside

SimplePractice product screenshot

Frequently Asked Questions

Can I scrape local business data from Google Maps?

Local business data can be scraped from Google Maps for market research and analytics.

Does this mental health practice management system handle scheduling, billing, and notes?

Yes, mental health practice management systems handle scheduling, billing, patient notes, and treatment documentation efficiently.

How can SimplePractice help therapists and mental health professionals run their practice with scheduling, notes, and billing?

SimplePractice helps therapists manage scheduling, notes, billing, and client communication within a unified platform.

How does this practice management software help therapists manage appointments, billing, and client records?

Practice management software helps therapists manage appointments, billing, and client records by integrating calendars, notes, and invoicing.

How does this software help therapists and healthcare providers manage appointments and client records?

Therapists and healthcare providers can schedule sessions, manage client records, and track treatment progress efficiently.

Alternatives

Conversion Gems independently reviews every tool.

Tags

#TherapyPractice#EHR