Productivity & Business · Scheduling & Booking

BuildOps

BuildOps is software for commercial trade contractors covering service, projects and financials. It lists no prices; cost is quoted from field and office users.

Our take: BuildOps puts dispatch, maintenance agreements, project tools, financials and CRM for commercial HVAC, electrical, plumbing, fire and refrigeration contractors on one platform.

Best forCommercial trade contractors

ReviewedNov 2026Paid

6.25 criteria · see breakdown

Try BuildOpsBy quote; no price list published

BuildOps is commercial contractor software for service and project work, built for HVAC and mechanical, electrical, plumbing, fire and life safety, and refrigeration trades. It publishes no prices: its pricing page is a request form, and BuildOps says cost depends on the number of field and office users, the trades you run and the back-office tools you use. Search results for BuildOps reviews mix software reviews with employer reviews and forum threads, so this page covers the software only and quotes no third-party ratings.

The bottom line

A commercial-only platform for service and project contractors who buy by demo; get the user minimum, term and module list in writing before comparing it with vendors that publish prices.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isA browser-based platform for commercial trade contractors that joins service, projects and financials, sold by demo and quote.

Our takeBuildOps puts dispatch, maintenance agreements, project tools, financials and CRM for commercial HVAC, electrical, plumbing, fire and refrigeration contractors on one platform.

It publishes no prices: its pricing page ties cost to field and office users, trades and back-office tools, and its terms set a minimum user count for the whole term. Rollout is a project, since BuildOps puts go-live at 8 to 12 weeks for most businesses.

Why we rate itBuildOps explains how its pricing works and publishes its contract terms, but no price or plan list, so value cannot be judged from public information.

The catchCost, term and module scope are all set in the order, the user minimum cannot be reduced during the term, and go-live takes 8 to 12 weeks for most businesses.

Best / not good for

Best for

Commercial contractors that run service and projects together
Multi-trade shops that keep accounts in QuickBooks, Sage Intacct, NetSuite or Viewpoint
Teams ready for a demo-led purchase and a structured rollout

Not good for

Buyers who want a published price or a free trial
Residential-only businesses, since BuildOps describes itself as commercial only
Teams that need to be live within days

Trade-offs

Friction report

Trade-offs to know before signing up.

Time to value
BuildOps says most businesses are up and running in 8 to 12 weeks, with 1 to 2 training sessions for most team members.
Scale breakpoint
Licensed users in the order are a minimum for the term and cannot be reduced; users added mid-term are prorated at the order's per-user price and raise the minimum.
Walled garden
Under the terms, customer data is made available for export only if BuildOps receives written notice within 30 days after the term ends, and the office side runs only in a browser.

Still a fit?

If none of these block you, try it on the official site.

Try BuildOps

What BuildOps says about price and contract terms

Topic	What BuildOps states	Source
Price list	None published. The pricing page is a request form. It lists three steps: a reply within one business day, a demo, then pricing built around crew size, modules and integrations.	Pricing page
What sets the price	The number of people who need it, the trades you run and the tools your back office depends on.	Pricing page
Per-user basis	Based on the number of field and office users. Subcontractors managed in BuildOps do not need their own licenses.	Pricing page FAQ
What every plan includes	Dispatching, scheduling, quoting, invoicing, reporting and mobile access. Project tools such as submittals, RFIs, change orders, daily reports and job costing depend on the plan.	Pricing page FAQ
Service only or projects too	Service-only plans cover dispatching, maintenance agreements, quoting and invoicing. Projects add the project tools, and a customer can start with one and add the other.	Pricing page FAQ
Setup fees	Implementation and onboarding support is included with every plan; BuildOps asks you to check the details for your plan with its rep.	Pricing page FAQ
Term, minimum users and fees	Each subscription term is set in the order. The licensed users in the order are a minimum for the term and cannot be reduced during it; users added later are prorated at the order's monthly per-user price. Fees are invoiced in US dollars as the order describes, are due on receipt unless the order says otherwise, and are non-refundable except in listed cases. Late payments can carry interest of up to 1.5% a month.	Terms of Service
Free plan or trial	None listed on the pages read. The site offers a demo and a pricing request.	Home page

From BuildOps's pricing page and terms of service (last updated 28 May 2026), checked 1 November 2026. BuildOps's contract is an order form, so the figures in your order are the ones that count.

Products and trades BuildOps lists

Area	Listed on BuildOps's site
Platform capabilities	OpsAI, Service Management, Project Management, Financials, Sales & CRM
Add-on modules	Fleet+, Payments+, CRM+
Platform	Mobile App, Integrations, Reporting & Analytics
Trades	HVAC & Mechanical, Electrical, Plumbing, Fire & Life Safety, Refrigeration
Business types	Small Business, Enterprise, Private Equity

From the menu on buildops.com, read 1 November 2026. No price is published for any module. The About page calls BuildOps 100% commercial.

Integrations BuildOps names

Type	Tools named
ERP and accounting	QuickBooks, Sage, NetSuite, Viewpoint Spectrum, Viewpoint Vista
Field and inspections	Bluon (AI-powered troubleshooting), Inspect Point (compliance inspections tied to quoting and service), ServiceChannel (work orders synced both ways)
Expense, payroll and tax	Coast, Miter, Avalara
Procurement	Kojo

From BuildOps's integrations page, checked 1 November 2026. BuildOps describes its integrations as bidirectional and says it tests them with sample work orders in a sandbox before go-live.

Setup and requirements

Item	What BuildOps states
Time to go live	The integrations page says most businesses are up and running within 8 to 12 weeks, and the small business page says the same for most small businesses. The implementation page gives no duration and says the timeline depends on scope, integrations and operational complexity.
Rollout method	Five phases (planning, blueprinting, build out, readiness, go-live), with a choice of Standard Implementation or Smart Deploy. BuildOps cites 750+ rollouts.
Training	Most team members are comfortable after 1 to 2 training sessions, per the small business page.
Office computers	BuildOps runs entirely in a browser: Chrome, Edge or Firefox (latest two versions) or Safari 16 and up. The page lists 16 GB of RAM as the minimum for an office workstation (32 GB or more recommended) and 25 Mbps down and 5 Mbps up or better.
Field work	The technician mobile app has an offline mode and sends work to the office when the signal returns.
Security statement	The small business page says BuildOps is SOC 2 compliant, with encryption in transit and at rest. The site links a Trust Center, which lists SOC 2 Type I and Type II under compliance; its reports sit behind an access request.

From BuildOps's integrations, implementation, small business, system requirements and mobile app pages, checked 1 November 2026. The time and training figures are BuildOps's own statements.

Frequently Asked Questions

How much does BuildOps cost?Are BuildOps reviews about the software or about working there?How long does BuildOps take to set up?Does BuildOps work with QuickBooks?Who owns BuildOps?Where is the BuildOps login page?

How much does BuildOps cost?

BuildOps has no public price list. Its pricing page says plans are built around the number of field and office users, the trades you run and the tools your back office depends on, and that most commercial contractors start by booking a demo. Its terms add that the number of licensed users in the order is a minimum for the whole term, that fees are invoiced as the order describes, in US dollars, and that fees are non-refundable except in the cases the terms list. The terms also make the customer responsible for card or third-party payment-processor fees if it pays that way, while the pricing FAQ says "No hidden platform fees". BuildOps says implementation and onboarding support is included with every plan (checked 1 November 2026).

Are BuildOps reviews about the software or about working there?

Both kinds exist, so check what a rating measures: software review sites rate the product, and employer-review sites rate working at the company. Google's results for 'buildops reviews' on 1 November 2026 mixed software review sites (Software Advice, Capterra, G2) with employer-review sites (Glassdoor, Blind) and forum threads, and an employer rating describes working at BuildOps, not the product. This page covers the software only and prints no third-party ratings. BuildOps's customer stories on its own site are vendor-published and are not independent reviews.

How long does BuildOps take to set up?

BuildOps says most businesses are up and running within 8 to 12 weeks, and that most team members become comfortable after 1 to 2 training sessions. Its implementation page describes a five-phase process (planning, blueprinting, build out, readiness and go-live), two paths called Standard Implementation and Smart Deploy, and ERP integration setup in every rollout. That page gives no fixed duration and says the timeline depends on scope, integrations and operational complexity (checked 1 November 2026).

Does BuildOps work with QuickBooks?

Yes. BuildOps lists QuickBooks, Sage Intacct, NetSuite, Viewpoint Spectrum and Viewpoint Vista as accounting and ERP integrations and describes the sync as bidirectional. Its pricing FAQ says the integrations sync job costs, invoices, purchase orders and customer data, and BuildOps says every implementation includes ERP integration setup and validation, with test work orders run in a sandbox before go-live. Its pages do not detail what each sync covers beyond that list, so ask for the scope in writing (checked 1 November 2026).

Who owns BuildOps?

BuildOps's terms are with BuildOps, Inc., and no parent company is named on the pages read. The About page names Alok Chanani as CEO and co-founder, says he co-founded the company with Steve Chew in Los Angeles in 2018, lists a $1B valuation and 500+ employees, and its timeline says BuildOps raised $127M in a Series C from Meritech Capital Partners. These are BuildOps's own statements, and this page states no other investor (checked 1 November 2026).

Where is the BuildOps login page?

Conversion Gems only reviews BuildOps; it cannot sign you in to it. The Log In link on buildops.com goes to live.buildops.com, which leads to a sign-in page that asks for a username. Training courses are on BuildOps Academy at academy.buildops.com.