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Reviewed · Updated 2026-10-04

commercetools

Headless, API-first commerce platform for large B2C and B2B brands, sold on quote-based, order-based pricing with a 60-day free trial.

Reviewed by the Conversion Gems editorial team ·
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Pricing
Free Trial
Best for
Enterprise headless commerce
Category
E-commerce Platforms

commercetools is an API-first, headless commerce platform for enterprise B2C and B2B brands, with a Merchant Center for business users and hosting on Google Cloud and AWS. Prices are not published: it is quote-based on an order-based model. A 60-day free trial needs no credit card.

The bottom line

Strong enterprise headless engine; budget for a quote and a build team.

6.4
Our score
6.4 / 10
Conversion Gems editorial verdict
Quote-based; 60-day free trial
Features9/10
9 - catalog, cart, order, pricing, promotions, B2B business units, REST and GraphQL APIs and five hosting regions.
Value4/10
4 - no public prices and several paid add-ons, offset partly by a 60-day free trial with no card.
Ease of use4/10
4 - API-first; the storefront and integrations need developers or a partner.
Ecosystem8/10
8 - REST, GraphQL and Import APIs, Connect integrations and a technology partner program.
Support7/10
7 - documentation and standard SLAs included; Premium Support is a paid add-on.
What it really is

An API-first commerce back end for enterprises, sold through sales on order-based contracts.

Our take

commercetools makes sense when you have developers and a reason to own the storefront, such as several brands, regions or B2B price lists on one catalog. The 60-day trial without a card is long enough to build a real proof of concept. If you need a store live this month without engineers, start with a hosted platform.

Why we rate it

Covers catalog, cart, order, pricing, promotions and B2B business units through REST and GraphQL APIs in five cloud regions.

The catch

Opaque pricing and real build effort: the storefront, integrations and several extras are yours to add.

Best for
Enterprise retailers replacing a monolithic platform
B2B sellers with account-specific pricing
Multi-brand or multi-region catalogs
Not good for
Small shops without developers
Teams that need a published monthly price
Friction report
Time to value
Trial access is immediate, but a production storefront needs developer work or a partner build.
Scale breakpoint
Extra regions, Premium Support and Advanced B2B APIs are add-ons that change the quote.
Walled garden
Medium: data is reachable through APIs and the Import API, but storefront code is written against its API model.

commercetools pricing at a glance

ItemWhat commercetools publishes
Plan pricesNot published; contact sales for a quote
Pricing modelOrder-based, not a share of GMV
Add-onsPremium Support, Audit Log Premium, Advanced B2B APIs, extra regions and connectors, Checkout
Premium package onlyPerformance testing, HIPAA compliance
Free trial60 days, no credit card, all core commerce APIs and the Merchant Center
Not in the trialInStore, Frontend and agentic capabilities

From commercetools' pricing and free-trial pages, checked 4 October 2026.

Where commercetools is hosted

RegionCloudLocation
North AmericaGoogle CloudIowa
North AmericaAWSOhio
EuropeGoogle CloudBelgium
EuropeAWSFrankfurt
AustraliaGoogle CloudSydney

From the commercetools API documentation, checked 4 October 2026.

Frequently Asked Questions

commercetools alternatives

Other commerce platforms from our reviews:

Shopify: Hosted commerce platform whose Plus tier supports headless builds and B2B, with a published starting price.
BigCommerce: Hosted platform with self-serve plans and a custom enterprise tier, plus a short free trial.
Next Commerce: Commerce infrastructure for DTC brands with headless funnels, embedded payments and native subscriptions.
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Tags

#HeadlessCommerce#Ecommerce#B2B#APIFirst

Conversion Gems independently reviews every tool. We may earn a commission if you sign up through our links — it never affects our verdict or ranking.