Does this medical practice management system handle appointment scheduling and billing?

Medical practice management systems combine appointment scheduling and billing functions.

Does Impromed manage patient records for chiropractic clinics?

Impromed manages patient records for chiropractic clinics, including treatment notes, appointments, and billing.

How can Impromed help veterinary practices manage medical records, business operations, and patient care?

Impromed provides veterinary practices with integrated tools to manage electronic medical records, scheduling, billing, inventory, and patient care workflows from a single platform.

How does this veterinary practice management software handle appointments, medical records, and billing?

The veterinary practice software schedules appointments, maintains medical records, and processes billing to enhance clinic efficiency.

What practice management features does this platform offer for clinics, patient scheduling, and workflow optimization?

Practice management features include patient scheduling, appointment reminders, billing, and workflow optimization for clinics and healthcare providers.

Reviewed · Updated 2026-06-19

Impromed

Delivers cloud-based practice management and electronic medical record solutions.

Reviewed by the Conversion Gems editorial team · 2026-06-19

Try Impromed

Pricing

Free Trial

Best for

Veterinarians

Community ratings

4.0/ 5 aggregate · across 2 sources

3.520+ reviews

Capterra

4.0260+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

Impromed — on-premise veterinary practice management software (PIMS) by Covetrus.

Our take

Impromed (now branded under Covetrus) is a mature, on-premise veterinary PIMS used by 2,500+ practices for scheduling, EMR, billing, inventory, and 250+ built-in reports. The DB has several mislabels: it is not cloud-based but on-premise; pricing is a one-time fee of approximately $5,000, not $120/mo; there is no free trial; and the category 'CRM & Sales' is incorrect — this is veterinary practice management/EMR software.

Why we rate it

Impromed earns respect for its breadth — DICOM imaging, telemedicine, forward booking, and treatment plans are all native. Its deep Covetrus supply-chain integration is a genuine differentiator for practices already buying through Covetrus.

The catch

On-premise architecture requires server hardware and IT overhead; no cloud access out of the box. Mixed value-for-money ratings (3.7/5) suggest hidden add-on costs. Cloud-first competitors are increasingly outpacing it on mobility and automatic updates.

Best for

Established veterinary clinics preferring a one-time perpetual license over monthly SaaS fees

Practices already embedded in the Covetrus supply and pharmacy ecosystem

Multi-doctor clinics needing robust inventory, DICOM imaging, and 250+ reporting options

Not good for

New or small practices with limited IT infrastructure for on-premise server setup

Veterinary teams wanting true cloud/mobile-first access without server synchronization

Practices seeking a free trial or low-cost entry before committing

Friction report

Time to value

Slow: on-premise installation, server configuration, and staff training required before first use — expect days to weeks, not minutes.

Scale breakpoint

Adding locations or remote staff is constrained by the server-sync mobile model; cloud competitors scale more smoothly for multi-site or mobile practices.

Walled garden

High: deep integration with Covetrus products (inventory, pharmacy, prescriptions) creates switching costs; data export paths exist but full workflow portability is limited.

A look inside

Frequently Asked Questions

Alternatives

Step up

Covetrus Ascend (cloud-native PIMS from the same vendor) for practices ready to move off on-premise infrastructure.

Lighter alternative

Covetrus Pulse for smaller practices wanting a simpler, lower-cost cloud PIMS within the Covetrus family.

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