Incogni
Incogni is a subscription service from Incogni Inc. that sends removal requests to data brokers; Standard is $7.99 a month billed yearly, in USD.
Our take: Incogni is specific about price and about what it cannot touch.
Incogni Inc. sells Incogni as a subscription that sends personal data removal requests to data brokers and people search sites on your behalf, and its pricing page shows no free plan: Standard is $7.99 a month billed yearly ($95.88) or $15.98 billed monthly, in US dollars. Incogni says it was created within Surfshark and offers a 30-day money-back guarantee; the prices are those its pricing page shows with the currency set to USD on 4 November 2026, and Incogni says the currency charged depends on the country or ZIP/postal code entered at checkout. This page reports what Incogni and its own legal and help pages say; it is not a security, privacy or legal recommendation and gives no verdict on the service.
From $7.99 a month billed yearly in USD with no free plan; the guarantee is 30 days and one refund per customer; some site types are out of scope.
Our score
Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.
What it is, and why we rate it
One line each. Open a row for detail.
Our takeIncogni is specific about price and about what it cannot touch.
Best / not good for
- Adults in the US, Canada, the UK, the EU or the other covered countries
- People who want recurring broker removals without filing forms
- Households that want up to 5 members on one plan
- Anyone who needs a free plan or trial
- People whose data sits on social media, forums or court and government records, which Incogni says it cannot remove
- Buyers outside the covered regions
Friction report
Trade-offs to know before signing up.
- Time to valueSetup needs some personal details (the Terms list name, surname, residential address, phone number, date of birth and email address) plus a signed online authorization form; Incogni says some brokers answer within a day and others take weeks.
- Scale breakpointStandard covers 420+ brokers; sites outside that list need the custom removals on Unlimited or Family Unlimited, and Family plans cover up to 5 members.
- Walled gardenCustom removals, the Exposure Scanner, the Privacy Score and live phone support sit on the Unlimited plans, and Incogni's help center says Protect and Concierge are for US residents only.
Incogni plans on incogni.com (USD list prices)
| Plan | Billed yearly (per month) | Billed monthly | What the page lists |
|---|---|---|---|
| Standard | $7.99 a month, billed $95.88 a year | $15.98 a month | Automated removal from 420+ data broker sites; removal of multiple emails, addresses and phone numbers; recurring removals |
| Unlimited | $14.99 a month, billed $179.88 a year | $29.98 a month | Standard features plus an Exposure Scanner, unlimited custom removal requests, a Privacy Score and live phone support |
| Family | $15.99 a month, billed $191.88 a year | $31.98 a month | Standard features for up to 5 members, with family account management |
| Family Unlimited | $22.99 a month, billed $275.88 a year | $45.98 a month | Unlimited features for up to 5 members, with family account management |
From Incogni's pricing page (incogni.com/pricing), read on 4 November 2026 with the page's currency selector set to $ USD (the selector also offers EUR, GBP and CAD and changes the figures shown); the annual switch was the default view and the monthly view was opened with the page's own switch. The page says VAT or sales tax may apply, and Incogni's help center says 12-month plans are paid upfront. Incogni's help center also lists Protect and Concierge plans for US residents only; they did not appear on the pricing page in this read and no price is given for them. The home page showed a Black Friday and Cyber Monday promotion on annual plans; this table uses the regular prices. Incogni's About page says the Unlimited plans are available as yearly subscriptions only, while the pricing page's monthly view lists Unlimited at $29.98 and Family Unlimited at $45.98; the table follows the pricing page. Incogni's Help Center article Getting started with Incogni says it only charges in USD, EUR, CAD and GBP and that the currency depends on the country or ZIP/postal code entered at checkout.
Renewal, cancellation and refunds as Incogni words them
| Topic | What Incogni says | Where |
|---|---|---|
| Renewal | Plans renew automatically at the end of each service period unless you cancel before the renewal date. Incogni may change prices and says it will communicate changes in advance | Terms of Service |
| Cancelling | Profile, then Subscription & billing, then Manage billing, then Cancel subscription, or contact support. You keep access until the period ends, and cancelling does not by itself refund | Help Center |
| Refund | A 30-day money-back guarantee after the initial purchase, one refund per customer. A renewed subscription is not refunded on that basis unless law provides otherwise; renewals bought from Germany, the Netherlands or the United Kingdom have their own rule in the Terms | Terms of Service and Help Center |
| Resellers | Subscriptions bought through NordVPN, Coveron (previously NordProtect) or Surfshark are cancelled through them; refunds for resellers other than Paddle go through the reseller | Help Center |
| Payment terms | The 1-month plan allows monthly payments; 12-month plans are paid upfront | Help Center |
From incogni.com/legal/terms-of-service (last updated 14 Sep 2026 per the page), and the Help Center articles on plans and prices, refunds and cancelling auto-renewal, read on 4 November 2026.
What Incogni says about timing, scope and limits
| Question | What Incogni says |
|---|---|
| How long do removals take? | It varies by broker: some respond within a day and others take longer. Incogni cites 30 days under GDPR and 45 days under CCPA as standard timeframes, says some brokers re-list data, and says it follows up and repeats requests |
| What can it not remove? | Social media platforms, user-generated forums, court records, government records and sites about criminal proceedings; the Help Center adds blogs. This applies to custom removals too |
| Are custom removals guaranteed? | No. The Terms say compliance is at the site owner's discretion and that automated scanning may not find all exposures |
| What about the dark web? | The help article says that once data is on the dark web it may already be in criminals' hands, and points to its broker removals |
| Where is it available? | The US (including Puerto Rico, Guam, the US Virgin Islands, American Samoa and the Northern Mariana Islands), Canada, the UK including the Isle of Man, Switzerland, Norway, Iceland, Liechtenstein and the EU member states; Incogni says the scope of removal may differ by location |
From incogni.com/legal/terms-of-service and the Help Center articles on removal time, custom removals, the dark web and country availability, read on 4 November 2026.
Who runs Incogni and what it publishes
- Operator: Incogni Inc., 25910 Acero, Suite 240, Mission Viejo, CA 92691, entity no. 5186159, per the incogni.com footer. Its Terms of Service are an agreement between you and Incogni Inc.; the Terms add that contracts agreed before 1 October 2023 are with Surfshark B.V. in the Netherlands and that both entities belong to the Surfshark group of companies.
- Parent group: Incogni's About page says the idea came from the team at Surfshark in September 2021, that Incogni was created within Surfshark and that it is today part of one group together with NordVPN.
- Independent assurance: Incogni's blog says Deloitte provided limited assurance on 6 August 2025 that, as of 18 July 2025, Incogni covers more than 420 data brokers, receives removal confirmations from them and sends recurring requests at intervals not exceeding 60 days (public brokers) or 90 days (private brokers) unless the customer is already on a suppression list. Conversion Gems has read Incogni's summary, not the report.
Frequently Asked Questions
How much does Incogni cost?
Is there a free Incogni?
How do I get a refund from Incogni?
What does Incogni do, and what does it not remove?
Who owns Incogni, and which company operates it?
How do I log in to Incogni?
Incogni alternatives
Our catalogue has no other data removal service yet, so these are adjacent tools, not like-for-like options:
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