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Productivity & Collaboration

Make.com

Automates workflows, app integrations, and process management across platforms.

Our take: Make.com (formerly Integromat) is the power-user alternative to Zapier: a visual canvas-based automation tool with native support for branching, loops, parallel execution, iterators, and data stores.

Best forAutomation builders
ReviewedPricing: Freemium
7.7 out of 105 criteria · see breakdown
Try Make.comFree tier; Core from ~$9/mo
The bottom line

The most powerful no-code automation platform for technical teams; steeper learning curve than Zapier but dramatically cheaper at scale.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

Community ratings

Shown for context only. Our score is independent.

G2
4.6 out of 5
290+ reviews
Capterra
4.7 out of 5
400+ reviews
Trustpilot
2.7 out of 5
160+ reviews

4.3 / 5 aggregate · across 3 sources

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isMake.com — visual no-code automation platform for building complex multi-step workflows across 3,500+ apps.
Our takeMake.com (formerly Integromat) is the power-user alternative to Zapier: a visual canvas-based automation tool with native support for branching, loops, parallel execution, iterators, and data stores.
It switched from an operations-based to a credits-based pricing model in 2025, with every module step consuming one credit. The free tier offers 1,000 credits/month across 2 active scenarios — enough for testing but not production. Make is a workflow automation tool.
Why we rate itAt scale, Make's credit-per-step model is dramatically cheaper than Zapier's task model for complex workflows.
Routers, parallel paths, and built-in data stores make enterprise-grade automation accessible without code.
The catchCredits are consumed by every step including polling triggers and failed runs — an empty-check trigger can burn an entire month's Core plan credits in days if not configured carefully.
Support is email-only with 2–5 day response times.

Best / not good for

Best for
  • Technical teams building complex automations with branching, loops, and parallel paths
  • Cost-conscious power users who need more automation volume than Zapier allows
  • Agencies managing client automation workflows across dozens of apps
Not good for
  • Non-technical users who want simple plug-and-play linear automation
  • Teams needing the broadest app catalog (Zapier has 9,000+ vs Make's 3,520)
  • Businesses requiring live chat or phone support — Make is email-only
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    Moderate: free tier is immediate, but building complex scenarios requires learning routers, iterators, and aggregators.
  2. Scale breakpoint
    Credit consumption spikes with polling triggers and row-by-row iteration — architectural knowledge is required to avoid runaway costs on higher-volume workflows.
  3. Walled garden
    Low: scenarios export as JSON blueprints; HTTP module connects to any REST API beyond the 3,520 native connectors.
Still a fit?
If none of these block you, start on the free plan.
Try Make.com

A look inside

Make.com product screenshot

Frequently Asked Questions

Does this automation platform trigger workflows based on specific dates and times?

Automation platforms trigger workflows based on scheduled dates and times.

Can Make.com automate workflows between unrelated apps?

Make.com automates workflows between unrelated apps using visual drag-and-drop integrations.

How does Make.com enable users to visually create automations and integrate apps without coding using custom scenarios?

Make.com allows users to visually build automations and integrate apps without coding, using custom scenarios to streamline workflows across multiple systems.

How does this automation platform connect apps and automate workflows without coding?

The automation platform connects multiple applications, automating workflows without requiring coding skills.

What automation and workflow integration features does this platform provide for connecting apps and services?

Automation tools connect apps, trigger workflows, and streamline repetitive processes across platforms efficiently.

Alternatives

  • Step up

    Workato or Tray.io for enterprise-grade automation with dedicated support and governance features.

  • Lighter alternative

    Zapier for non-technical users who need simple linear automations with a wider app catalog.

Showing 1–2 of 2

Conversion Gems independently reviews every tool.

Tags

#Automation#Integration

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