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Reviewed · Updated 2026-06-17

Make.com

Automates workflows, app integrations, and process management across platforms.

Reviewed by the Conversion Gems editorial team ·
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Pricing
Freemium
Best for
Automation builders
Category
Productivity & Collaboration
The bottom line

The most powerful no-code automation platform for technical teams; steeper learning curve than Zapier but dramatically cheaper at scale.

7.7
Our score
7.7 / 10
Conversion Gems editorial verdict
Free tier; Core from ~$9/mo
Features9/10
9 - Best-in-class visual logic: routers, iterators, parallel execution, data stores, error handling per module.
Value8/10
8 - ~$9/mo for unlimited scenarios and 10k credits beats Zapier significantly at volume; credit-burn risk on polling slightly dims the rating.
Ease of use6/10
6 - Canvas builder intuitive for simple flows but iterators, aggregators, and credit management have a real learning curve.
Ecosystem8/10
8 - 3,520+ native apps plus unlimited REST API reach via HTTP module; behind Zapier on raw count but covers most enterprise needs.
Support6/10
6 - Email-only support with 2–5 day response times; active community forum partially compensates.

Community ratings

4.3/ 5 aggregate · across 3 sources
G2
4.6290+ reviews
Capterra
4.7400+ reviews
Trustpilot
2.7160+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

Make.com — visual no-code automation platform for building complex multi-step workflows across 3,500+ apps.

Our take

Make.com (formerly Integromat) is the power-user alternative to Zapier: a visual canvas-based automation tool with native support for branching, loops, parallel execution, iterators, and data stores. It switched from an operations-based to a credits-based pricing model in 2025, with every module step consuming one credit. The free tier offers 1,000 credits/month across 2 active scenarios — enough for testing but not production. The DB has no category set; Make belongs in Workflow Automation.

Why we rate it

At scale, Make's credit-per-step model is dramatically cheaper than Zapier's task model for complex workflows. Routers, parallel paths, and built-in data stores make enterprise-grade automation accessible without code.

The catch

Credits are consumed by every step including polling triggers and failed runs — an empty-check trigger can burn an entire month's Core plan credits in days if not configured carefully. Support is email-only with 2–5 day response times.

Best for
Technical teams building complex automations with branching, loops, and parallel paths
Cost-conscious power users who need more automation volume than Zapier allows
Agencies managing client automation workflows across dozens of apps
Not good for
Non-technical users who want simple plug-and-play linear automation
Teams needing the broadest app catalog (Zapier has 9,000+ vs Make's 3,520)
Businesses requiring live chat or phone support — Make is email-only
Friction report
Time to value
Moderate: free tier is immediate, but building complex scenarios requires learning routers, iterators, and aggregators.
Scale breakpoint
Credit consumption spikes with polling triggers and row-by-row iteration — architectural knowledge is required to avoid runaway costs on higher-volume workflows.
Walled garden
Low: scenarios export as JSON blueprints; HTTP module connects to any REST API beyond the 3,520 native connectors.

A look inside

Make.com product screenshot

Frequently Asked Questions

Alternatives

Step up

Workato or Tray.io for enterprise-grade automation with dedicated support and governance features.

Lighter alternative

Zapier for non-technical users who need simple linear automations with a wider app catalog.

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Tags

#Automation#Integration

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