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Reviewed · Updated 2026-06-19

netfacilities

Facility management software for maintenance tracking, assets, and work orders.

Reviewed by the Conversion Gems editorial team ·
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Pricing
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Best for
Facility managers
Category
Productivity & Collaboration
The bottom line

A proven enterprise-grade CMMS with deep work-order and asset-tracking capability, best suited to multi-site operations teams.

6.6
Our score
6.6 / 10
Conversion Gems editorial verdict
From ~$35/user/mo; contact for quote
Features8/10
8 - comprehensive CMMS covering work orders, PM scheduling, asset/inventory/vendor management, and mobile access.
Value5/10
5 - no transparent pricing post-acquisition; legacy per-seat rates are mid-range but require sales engagement to confirm.
Ease of use6/10
6 - cloud and mobile-accessible UI praised by users, but demo-gated onboarding slows initial time-to-value.
Ecosystem7/10
7 - API integrations and accounting system connectivity; benefits from MRI Software's broader real estate platform ecosystem.
Support7/10
7 - 96% customer service satisfaction rating and phone/sales support; enterprise-only model limits self-serve help options.

Community ratings

4.5/ 5 aggregate · across 1 source
Capterra
4.5120+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

MRI NETfacilities — cloud CMMS for multi-site facility and maintenance management.

Our take

NETfacilities (an AMTdirect brand now owned by MRI Software) is a mature cloud CMMS used across 14,000+ facilities and 500+ clients. The DB categorizes it as 'Productivity & Collaboration' — it is correctly a Facility Management / CMMS platform. The '$50/month' entry price is outdated; third-party sources cite entry around $35–45/user/month, and post-acquisition pricing is handled via MRI Software's sales team with custom quotes.

Why we rate it

14,000+ facilities served and 96% customer service satisfaction signal real-world reliability. Preventive maintenance automation and vendor compliance tracking are particularly strong for regulated industries.

The catch

Pricing opacity post-MRI acquisition — no self-serve signup or transparent tier comparison; all quotes require engaging the sales team.

Best for
Multi-site facility and property management teams
Preventive maintenance and vendor-compliance-heavy operations
Organizations needing unified work order, asset, and inventory tracking
Not good for
Small or single-location teams wanting instant transparent pricing
Budget-constrained organizations needing a free or low-cost CMMS
Teams requiring quick self-serve onboarding without a sales process
Friction report
Time to value
Slow: demo-required sales process and structured onboarding before deployment.
Scale breakpoint
Per-seat costs accumulate quickly for large maintenance crews; multi-year enterprise contracts may limit flexibility.
Walled garden
Moderate: API and accounting system integrations exist, but data portability depends on MRI Software contract terms.

Frequently Asked Questions

Alternatives

Step up

MRI Software full property management suite for integrated real estate and FM operations.

Lighter alternative

Limble CMMS or UpKeep for smaller teams wanting transparent self-serve pricing.

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Tags

#FacilityManagement#CMMS

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