Conversion GemsConversion Gems
NinjaOne (formerly NinjaRMM) logo
Reviewed · Updated 2026-10-03

NinjaOne (formerly NinjaRMM)

IT management platform for MSPs and IT teams: remote monitoring, patching, backup, MDM and remote access. Formerly NinjaRMM.

Reviewed by the Conversion Gems editorial team ·
Try NinjaOne
Pricing
Free Trial
Best for
MSPs and IT teams
Category
Developer & Technical

NinjaOne is an IT operations platform for internal IT teams and managed service providers, covering remote monitoring and management (RMM), patching, backup, mobile device management and remote access. The company was called NinjaRMM until it rebranded as NinjaOne in October 2021. Pricing is per device, from $1.50 a month at 10,000 endpoints up to $3.75 at 50 or fewer, by quote, with a 14-day free trial.

The bottom line

A unified RMM and endpoint management platform for MSPs and IT teams, priced per device by quote, with a 14-day trial.

8.1
Our score
8.1 / 10
Conversion Gems editorial verdict
$1.50 to $3.75/device/month (quote)
Features9/10
9 - RMM, patching, backup, MDM, remote access, vulnerability management and documentation in one platform.
Value7/10
7 - published per-device range with volume discounts and free support, but full pricing needs a quote.
Ease of use8/10
8 - Cloud-native, no infrastructure; operator proficiency in ~10 days per vendor claim.
Ecosystem8/10
8 - one agent and console across RMM, patching, backup, MDM and documentation; integration details beyond this were not checked.
Support8/10
8 - onboarding, training and support are free and unlimited, according to NinjaOne.

Community ratings

4.7/ 5 aggregate · across 3 sources
G2
4.74,200+ reviews
Capterra
4.7290+ reviews
Trustpilot
3.530+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

NinjaOne (NinjaRMM) — unified IT operations and remote monitoring & management platform for MSPs and enterprise IT teams.

Our take

NinjaOne manages computers, servers and mobile devices from one cloud console, with modules for RMM, patch management, backup, MDM, remote access, vulnerability management, documentation and IT asset management. The NinjaRMM Agent installed on each device reports health and performance and lets admins run patches and scripts. Pricing is per device and quote-based; onboarding and support are free.

Why we rate it

NinjaOne puts monitoring, patching, backup, MDM and remote access behind one agent and console, and its free onboarding and support remove two common extra costs.

The catch

Full pricing isn't published, so you need a quote, and the per-device rate is highest for small fleets of 50 devices or fewer. Cancelling with 60 days' notice applies only to partners who haven't signed a promotional commitment.

Best for
MSPs managing many client endpoints
Internal IT teams replacing separate patching, backup and MDM tools
Teams that want free onboarding and support included
Not good for
Very small fleets where the higher per-device rate is hard to justify
Buyers who need a full public price list
Teams that only need a single tool such as backup
Friction report
Time to value
Fast: cloud-based, with a 14-day free trial and free onboarding.
Scale breakpoint
Per-device billing gets cheaper with volume, falling from $3.75 at 50 or fewer endpoints to $1.50 at 10,000; adding products raises the per-device rate.
Walled garden
Moderate: day-to-day IT work runs inside NinjaOne's console and agent, so switching means redeploying an agent to every device.

NinjaOne pricing

Fleet sizePriceNotes
50 or fewer endpointsUp to $3.75 per device/monthHighest per-device rate
10,000 endpointsAs low as $1.50 per device/monthVolume discount
Everything elseQuoteVaries by region, products purchased and volume; bulk and bundling discounts

From NinjaOne's pricing page, checked 3 October 2026. Applies to the commercial, non-FedRAMP instance. Onboarding and support are free; a 14-day free trial is available.

A look inside

NinjaOne (formerly NinjaRMM) product screenshot

Frequently Asked Questions

Alternatives

Step up

ConnectWise Automate, a remote monitoring and automation platform for IT management (from our reviews).

Lighter alternative

SmartDeploy, for software deployment, updates and endpoint management (from our reviews).

Ready to try NinjaOne (formerly NinjaRMM)?
Opens the official site — we may earn a commission if you sign up.
Try NinjaOne

Tags

#RMM#ITManagement

Conversion Gems independently reviews every tool. We may earn a commission if you sign up through our links — it never affects our verdict or ranking.