NinjaOne (formerly NinjaRMM)
IT management platform for MSPs and IT teams: remote monitoring, patching, backup, MDM and remote access. Formerly NinjaRMM.
Our take: NinjaOne manages computers, servers and mobile devices from one cloud console, with modules for RMM, patch management, backup, MDM, remote access, vulnerability management, documentation and IT asset management.
NinjaOne is an IT operations platform for internal IT teams and managed service providers, covering remote monitoring and management (RMM), patching, backup, mobile device management and remote access. The company was called NinjaRMM until it rebranded as NinjaOne in October 2021. Pricing is per device, from $1.50 a month at 10,000 endpoints up to $3.75 at 50 or fewer, by quote, with a 14-day free trial.
A unified RMM and endpoint management platform for MSPs and IT teams, priced per device by quote, with a 14-day trial.
Our score
Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.
Community ratings
Shown for context only. Our score is independent.
G2
Capterra
Trustpilot4.7 / 5 aggregate · across 3 sources
Third-party ratings shown verbatim; aggregate weighted by review volume.
What it is, and why we rate it
One line each. Open a row for detail.
Our takeNinjaOne manages computers, servers and mobile devices from one cloud console, with modules for RMM, patch management, backup, MDM, remote access, vulnerability management, documentation and IT asset management.
The catchFull pricing isn't published, so you need a quote, and the per-device rate is highest for small fleets of 50 devices or fewer.
Best / not good for
- MSPs managing many client endpoints
- Internal IT teams replacing separate patching, backup and MDM tools
- Teams that want free onboarding and support included
- Very small fleets where the higher per-device rate is hard to justify
- Buyers who need a full public price list
- Teams that only need a single tool such as backup
Friction report
Trade-offs to know before signing up.
- Time to valueFast: cloud-based, with a 14-day free trial and free onboarding.
- Scale breakpointPer-device billing gets cheaper with volume, falling from $3.75 at 50 or fewer endpoints to $1.50 at 10,000; adding products raises the per-device rate.
- Walled gardenModerate: day-to-day IT work runs inside NinjaOne's console and agent, so switching means redeploying an agent to every device.
NinjaOne pricing
| Fleet size | Price | Notes |
|---|---|---|
| 50 or fewer endpoints | Up to $3.75 per device/month | Highest per-device rate |
| 10,000 endpoints | As low as $1.50 per device/month | Volume discount |
| Everything else | Quote | Varies by region, products purchased and volume; bulk and bundling discounts |
From NinjaOne's pricing page, checked 3 October 2026. Applies to the commercial, non-FedRAMP instance. Onboarding and support are free; a 14-day free trial is available.
A look inside
Frequently Asked Questions
Is NinjaRMM the same as NinjaOne?
How much does NinjaOne cost?
Does NinjaOne have a free trial?
What is the NinjaRMMAgent?
Alternatives
Conversion Gems independently reviews every tool.