Does Rep AI offer a free trial?

Yes. Rep AI offers a 30-day free trial on all plans with no credit card required, so you can test the full platform on your store before committing to a paid plan.

What pricing plans are available?

Rep AI offers tiered paid plans starting with an AI Support Agent tier, an AI Sales Agent tier, and an AI Concierge bundle that combines both. All plans begin with the 30-day free trial and pricing scales with store usage.

Which ecommerce platforms does Rep AI support?

Rep AI integrates natively with Shopify (including a dedicated Shopify App Store listing), WooCommerce, and Salesforce Commerce Cloud, plus 175+ additional tools such as Klaviyo and Gorgias.

How does Rep AI actually recover abandoned carts?

Its behavioral AI monitors real-time signals like hesitation, comparison browsing, and exit intent. When a shopper shows signs of leaving, the agent proactively starts a conversation — offering guidance, answering questions, or surfacing a relevant incentive — before the cart is abandoned.

How long does it take to set up Rep AI?

The platform is designed to go live in six clicks by connecting to your existing store. It automatically syncs your full product catalog, order data, and store policies, so no custom scripting or lengthy onboarding is needed.

Reviewed · Updated 2026-06-21

Rep AI

AI-powered sales and support agent for ecommerce brands that proactively engages shoppers, recovers carts, and drives conversions automatically.

Reviewed by the Conversion Gems editorial team · 2026-06-21

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Pricing

Free Trial

Best for

Ecommerce brands on Shopify or WooCommerce that want to automate sales conversations, reduce cart abandonment, and cut support ticket volume without adding headcount

Community ratings

4.9/ 5 aggregate · across 1 source

4.960+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

Rep AI — an AI-powered sales and support agent for ecommerce brands.

Our take

Rep AI offers a proactive AI agent that engages shoppers, recovers carts, and drives conversions automatically. While the database lists pricing as 'Free trial, then paid plans,' actual entry pricing starts at $99 per month, with higher tiers available.

Best for

Ecommerce brands on Shopify

WooCommerce merchants

Growth-focused online stores

Not good for

Non-ecommerce businesses

Platforms other than Shopify or WooCommerce

Small stores with very low traffic

Friction report

Time to value

Fast: deploys in minutes with no scripts or decision trees required.

Scale breakpoint

Costs may escalate with high traffic volumes due to session-based pricing.

Walled garden

Moderate: integrates with major platforms but primarily built around Shopify.

Frequently Asked Questions

Alternatives

Step up

Drift for advanced conversational marketing.

Lighter alternative

Zipchat AI for a more affordable AI chatbot solution.

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Rep AI

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