How does this enterprise fax solution enable secure document delivery?

It securely transmits faxes over the cloud, encrypts documents, and maintains delivery confirmations for enterprise communication.

Can healthcare organizations send and receive faxes electronically through this system?

Yes, healthcare organizations can securely send and receive electronic faxes through a digital system that integrates with existing workflows and ensures compliance.

How can RightFax integrate faxing with digital document management systems?

RightFax integrates faxing into digital document workflows, ensuring secure and compliant communication.

How does this digital fax solution securely transmit and manage large volumes of documents across enterprise systems?

Digital fax solutions securely transmit large volumes of documents, track delivery, and integrate with enterprise systems for streamlined communication.

How does this platform help organizations securely send and manage fax communications digitally?

The platform enables secure digital fax communications with encryption, tracking, and cloud-based delivery options.

Reviewed · Updated 2026-06-19

rightfax

Secure digital fax solution for sending and receiving documents online.

Reviewed by the Conversion Gems editorial team · 2026-06-19

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Pricing

Free Trial

Best for

Office staff

Community ratings

4.1/ 5 aggregate · across 1 source

4.120+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

RightFax (OpenText Fax) — enterprise fax server software for high-volume, compliant document transmission.

Our take

RightFax is a mature, OpenText-owned enterprise fax server used by healthcare, finance, legal, and government organizations for HIPAA-compliant, high-volume electronic faxing. The DB labels it 'free_trial' pricing tier, which is incorrect — RightFax is strictly custom-quoted enterprise software with no publicly listed prices or self-serve tiers. It offers deep pre-built integrations with Epic, SAP, SharePoint, and other EMR/ERP/ECM systems, making it a workflow backbone rather than a simple fax tool.

Why we rate it

Decades of enterprise trust, JITC and HIPAA credentials, and unmatched depth of integration with clinical and ERP systems make it a defensible choice for regulated organizations where fax is non-negotiable infrastructure.

The catch

Opaque, high total cost of ownership: on-prem deployments require Windows Server, SQL Server, dedicated hardware, and ongoing IT staff. No transparent pricing and significant vendor lock-in once integrated.

Best for

Large healthcare systems needing HIPAA-compliant EMR fax integration (Epic, Cerner, Allscripts)

Government and defense organizations requiring JITC-certified document transmission

Enterprises replacing physical fax infrastructure with a managed server solution

Not good for

SMBs or startups that need simple, affordable online faxing

Teams wanting a quick self-serve signup with transparent monthly pricing

Organizations without dedicated IT staff to manage on-prem server infrastructure

Friction report

Time to value

Slow: enterprise procurement, custom quoting, on-prem infrastructure setup, and integration configuration mean weeks to months before first fax.

Scale breakpoint

Per-channel licensing costs and annual maintenance fees compound quickly at high volume; large deployments require dedicated infrastructure teams.

Walled garden

High: deep integration with EMR/ERP systems creates significant switching costs; fax workflows and archives become tightly coupled to the RightFax platform.

A look inside

Frequently Asked Questions

Alternatives

Step up

OpenText Fax2Mail or a fully managed OpenText cloud fax service for reduced infrastructure burden at higher volumes.

Lighter alternative

eFax Corporate or Concord for SMB-to-mid-market teams needing HIPAA-compliant faxing without on-prem server overhead.

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