Productivity & Business · Scheduling & Booking

ServiceTitan

Field service management software for trade contractors such as HVAC, plumbing and electrical firms, priced per technician by quote.

Our take: ServiceTitan puts dispatch, call booking, invoicing, payments and reporting in one system and prices it partly by technician count.

Best forTrade service contractors
ReviewedPricing: Paid
Try ServiceTitanQuote-based; per technician; no public prices

ServiceTitan is field service management software for trade contractors, covering call booking, dispatch, invoicing, payments and reporting. It publishes no prices: its pricing page offers Starter, Essentials and The Works per technician, each through Request Pricing. ServiceTitan, Inc. is a public company listed on Nasdaq as TTAN.

The bottom line

A broad trade-contractor platform sold by quote and per technician: the draw is one system for the whole job, and the cost is unknown until you request pricing.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isField service management software for trade contractors, from call booking and dispatch to invoicing, payments and reporting, sold by quote.
Our takeServiceTitan puts dispatch, call booking, invoicing, payments and reporting in one system and prices it partly by technician count.
No figure is published, and the pages checked leave implementation, training and the Pro products unpriced, so a budget needs a quote. A very small shop should ask early what a few technicians would pay.
Why we rate itServiceTitan's own pages list dispatching, scheduling, call booking, invoicing, payroll, 70+ integrations, a technician app and a customer success manager after go-live.
The catchNo price is shown for any package, the pages checked do not price implementation, training or Pro products, and payment processing fees vary by method.

Best / not good for

Best for
  • Trade contractors who want dispatch, call booking, invoicing and payments in one system
  • Companies with a field team and a back office that expect a sales-led rollout
  • Teams that need accounting exports to QuickBooks Online or Intacct
Not good for
  • Buyers who need a published price before talking to sales
  • Anyone looking for a free plan or trial, since none is listed
  • Businesses outside the trades, since its pages are written for contractors
Trade-offs

Friction report

Trade-offs to know before signing up.

  1. Time to value
    A quote and an onboarding project come first; ServiceTitan describes onboarding that trains the whole team, with no timeline stated.
  2. Scale breakpoint
    Cost moves with technician count, because ServiceTitan's S-1 says pricing is partially based on the number of technicians.
  3. Walled garden
    ServiceTitan offers its own payments product with fees that vary by method; the pages checked do not say whether outside processors can be used.

How ServiceTitan prices its software (no public prices)

PackagePricePricing basisListed on ServiceTitan's pricing page
StarterQuote only (Request Pricing)Per technicianDispatching, Scheduling, Call Booking, Invoicing, Pricebook
EssentialsQuote only (Request Pricing)Per technicianThe Starter list plus Mobile Estimates and Payroll Management
The WorksQuote only (Request Pricing)Per technicianDispatching, Scheduling, Call Booking, Invoicing, Pricebook, Mobile Estimates, Configurable Payroll, Advanced Reporting, Commission Tracking, Customizable Memberships

From ServiceTitan's pricing page, checked 29 October 2026. The page shows no dollar figures and lists no free plan or trial. ServiceTitan's S-1 filing for its 2024 IPO says subscription pricing is partially based on the number of technicians. Payment processing fees vary by payment method and transaction type, and the pages checked do not state implementation or training costs.

What ServiceTitan covers, from its own pages

AreaWhat ServiceTitan says it doesWhere it is described
DispatchA dispatch board for tracking technicians and assigning jobs by drag and drop, with a notification center that can call technicians or mass text field staffDispatch page
Call bookingCaller records fill in as calls come in; customer service reps get custom prompts and call recording for coachingCall Booking page
CRMA CRM for surfacing, tracking and closing commercial dealsCRM page
Field mobile appAn app for iOS and Android covering job details, forms, photos, estimates and paymentsField Mobile App page
PaymentsPayments in the field, the office or online; fees vary by payment method and transaction typePayments page
AccountingAutomatic export to QuickBooks Online or Intacct, plus journal-entry downloads from its general ledger for other accounting systemsAccounting page
Pro productsMarketing Pro, Contact Center Pro, Scheduling Pro, Dispatch Pro, Fleet Pro, Field Pro, Pricebook Pro and an AI Virtual AgentPro page

From ServiceTitan's feature pages, checked 29 October 2026. The pages do not say how the Pro products are priced.

Who makes ServiceTitan

ServiceTitan is made by ServiceTitan, Inc., a public company listed on Nasdaq as TTAN. The SEC lists its business address as 800 N. Brand Blvd., Suite 100, Glendale, California. Its results release of 8 September 2026 covers the fiscal quarter ended 31 July 2026.

Its S-1 for the IPO says the company was incorporated in 2007 as LinxLogic, Inc. and renamed ServiceTitan, Inc. in 2014; the final prospectus was filed with the SEC on 12 December 2024. The September 2026 release names Ara Mahdessian as co-founder and CEO and Vahe Kuzoyan as co-founder and president. ServiceTitan's company page says the two originally built ServiceTitan to help their fathers run a contracting business.

Frequently Asked Questions

What is ServiceTitan used for?

Trade contractors use ServiceTitan to run field service work from the first call to the final invoice. Its pricing page lists dispatching, scheduling, call booking, invoicing, a pricebook, mobile estimates, payroll, advanced reporting, commission tracking and customizable memberships across three packages. Its feature pages add a technician mobile app, payments, accounting exports and a commercial CRM. The home page names commercial trades such as mechanical, refrigeration, plumbing and electrical, and residential trades such as HVAC, roofing, garage door, septic and pest control.

How much does ServiceTitan cost per month?

ServiceTitan publishes no price. Its pricing page offers three packages, Starter, Essentials and The Works, each with a Request Pricing button, and says its pricing is per technician. The S-1 filing for its 2024 IPO says subscription pricing is partially based on the number of technicians. The pricing page shows no dollar figures, so any figure on another site does not come from that page. Payment processing fees vary by payment method and transaction type. The pages checked do not state what implementation or training cost (checked 29 October 2026).

Is ServiceTitan a CRM?

ServiceTitan offers a CRM aimed at commercial contractors, and the CRM is one part of a wider product. Its CRM page calls it a CRM built for surfacing, tracking and closing commercial deals, and its pricing and feature pages list dispatching, scheduling, call booking, invoicing and payments alongside it. ServiceTitan's own pricing page tags the product as field service management.

Is ServiceTitan legit, and who owns it?

ServiceTitan, Inc. is a public company listed on Nasdaq as TTAN, and the SEC lists its business address as 800 N. Brand Blvd., Suite 100, Glendale, California. Its S-1 for the IPO says it was incorporated in 2007 as LinxLogic, Inc. and renamed ServiceTitan in 2014. The final prospectus was filed on 12 December 2024. Its results release of 8 September 2026 names Ara Mahdessian as co-founder and CEO and Vahe Kuzoyan as co-founder and president. The pages checked show no parent company; to see its shareholders, start with its SEC filings (CIK 0001638826). These are documented facts, not a rating of the product.

Is ServiceTitan too big for a small contracting business?

ServiceTitan does not say it is too big for a small contractor. Its pricing page says its per-technician pricing is "designed to fit your business and goals, at any size", but ServiceTitan publishes no starting price, no minimum number of technicians and no free plan. Whether a small team finds it affordable depends on the quote, so ask for pricing at your technician count and ask what implementation, training and payment processing add. Claims on other sites about a minimum company size are not on ServiceTitan's own pricing page (checked 29 October 2026).

Where do I sign in to ServiceTitan?

Conversion Gems is an independent review site and cannot sign anyone in to ServiceTitan. The sign-in link on servicetitan.com opens https://go.servicetitan.com/auth/externallogin, which redirects to login.servicetitan.com. If sign-in fails, contact ServiceTitan; the phone number on its home page is (855) 899-0970.

ServiceTitan alternatives

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Conversion Gems independently reviews every tool.

Tags

#ServiceTitan#FieldService#ContractorSoftware