ServiceTitan
Field service management software for trade contractors such as HVAC, plumbing and electrical firms, priced per technician by quote.
Our take: ServiceTitan puts dispatch, call booking, invoicing, payments and reporting in one system and prices it partly by technician count.
ServiceTitan is field service management software for trade contractors, covering call booking, dispatch, invoicing, payments and reporting. It publishes no prices: its pricing page offers Starter, Essentials and The Works per technician, each through Request Pricing. ServiceTitan, Inc. is a public company listed on Nasdaq as TTAN.
A broad trade-contractor platform sold by quote and per technician: the draw is one system for the whole job, and the cost is unknown until you request pricing.
Our score
Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.
What it is, and why we rate it
One line each. Open a row for detail.
Our takeServiceTitan puts dispatch, call booking, invoicing, payments and reporting in one system and prices it partly by technician count.
Best / not good for
- Trade contractors who want dispatch, call booking, invoicing and payments in one system
- Companies with a field team and a back office that expect a sales-led rollout
- Teams that need accounting exports to QuickBooks Online or Intacct
- Buyers who need a published price before talking to sales
- Anyone looking for a free plan or trial, since none is listed
- Businesses outside the trades, since its pages are written for contractors
Friction report
Trade-offs to know before signing up.
- Time to valueA quote and an onboarding project come first; ServiceTitan describes onboarding that trains the whole team, with no timeline stated.
- Scale breakpointCost moves with technician count, because ServiceTitan's S-1 says pricing is partially based on the number of technicians.
- Walled gardenServiceTitan offers its own payments product with fees that vary by method; the pages checked do not say whether outside processors can be used.
How ServiceTitan prices its software (no public prices)
| Package | Price | Pricing basis | Listed on ServiceTitan's pricing page |
|---|---|---|---|
| Starter | Quote only (Request Pricing) | Per technician | Dispatching, Scheduling, Call Booking, Invoicing, Pricebook |
| Essentials | Quote only (Request Pricing) | Per technician | The Starter list plus Mobile Estimates and Payroll Management |
| The Works | Quote only (Request Pricing) | Per technician | Dispatching, Scheduling, Call Booking, Invoicing, Pricebook, Mobile Estimates, Configurable Payroll, Advanced Reporting, Commission Tracking, Customizable Memberships |
From ServiceTitan's pricing page, checked 29 October 2026. The page shows no dollar figures and lists no free plan or trial. ServiceTitan's S-1 filing for its 2024 IPO says subscription pricing is partially based on the number of technicians. Payment processing fees vary by payment method and transaction type, and the pages checked do not state implementation or training costs.
What ServiceTitan covers, from its own pages
| Area | What ServiceTitan says it does | Where it is described |
|---|---|---|
| Dispatch | A dispatch board for tracking technicians and assigning jobs by drag and drop, with a notification center that can call technicians or mass text field staff | Dispatch page |
| Call booking | Caller records fill in as calls come in; customer service reps get custom prompts and call recording for coaching | Call Booking page |
| CRM | A CRM for surfacing, tracking and closing commercial deals | CRM page |
| Field mobile app | An app for iOS and Android covering job details, forms, photos, estimates and payments | Field Mobile App page |
| Payments | Payments in the field, the office or online; fees vary by payment method and transaction type | Payments page |
| Accounting | Automatic export to QuickBooks Online or Intacct, plus journal-entry downloads from its general ledger for other accounting systems | Accounting page |
| Pro products | Marketing Pro, Contact Center Pro, Scheduling Pro, Dispatch Pro, Fleet Pro, Field Pro, Pricebook Pro and an AI Virtual Agent | Pro page |
From ServiceTitan's feature pages, checked 29 October 2026. The pages do not say how the Pro products are priced.
Who makes ServiceTitan
ServiceTitan is made by ServiceTitan, Inc., a public company listed on Nasdaq as TTAN. The SEC lists its business address as 800 N. Brand Blvd., Suite 100, Glendale, California. Its results release of 8 September 2026 covers the fiscal quarter ended 31 July 2026.
Its S-1 for the IPO says the company was incorporated in 2007 as LinxLogic, Inc. and renamed ServiceTitan, Inc. in 2014; the final prospectus was filed with the SEC on 12 December 2024. The September 2026 release names Ara Mahdessian as co-founder and CEO and Vahe Kuzoyan as co-founder and president. ServiceTitan's company page says the two originally built ServiceTitan to help their fathers run a contracting business.
Frequently Asked Questions
What is ServiceTitan used for?
How much does ServiceTitan cost per month?
Is ServiceTitan a CRM?
Is ServiceTitan legit, and who owns it?
Is ServiceTitan too big for a small contracting business?
Where do I sign in to ServiceTitan?
ServiceTitan alternatives
Other field service and contractor software from our reviews:
Conversion Gems independently reviews every tool.
