Carbonite is OpenText's online backup service for home and small-office computers. Carbonite Safe backs up one Windows or Mac computer with unlimited storage for $95.99, $131.99 or $161.99 a year at regular price, and there is a 15-day free trial.
Carbonite is owned by OpenText
Carbonite has been part of the OpenText Cybersecurity family since 2019 and now trades as Carbonite by OpenText. Its business backup pages redirect to OpenText's cybersecurity site.
Checked October 4, 2026
The bottom line
A simple choice for one computer; check renewal prices and per-device limits first.
6.6
Our score
6.6 / 10
Conversion Gems editorial verdict
$95.99/yr regular; 15-day free trial
Features7/10
7 - unlimited automatic backup, encryption, antivirus and courier recovery on upper plans.
Value5/10
5 - $95.99 to $161.99 a year at regular price for one computer; discounts are first-year only.
Ease of use9/10
9 - install and backup runs automatically; 15-day trial.
Ecosystem5/10
5 - Windows and Mac plus a mobile app for file access; no Linux or phone backup.
Support7/10
7 - knowledge base, customer service that restores pre-infection files, and a 30-day money back guarantee.
What it really is
An unlimited, automatic cloud backup service for one Windows or Mac computer, owned by OpenText.
Our take
Carbonite does one job simply: it backs up one computer continuously with no storage cap. Basic covers the essentials, while Plus and Prime add an external drive, Webroot antivirus and automatic video backup. Watch the price: the discounts on the site are first-year only, so budget for the regular $95.99 to $161.99 at renewal.
Why we rate it
Unlimited storage and fully automatic backup with little to configure, plus antivirus on the upper plans.
The catch
One computer per plan and promotional pricing that ends at renewal.
Best for
One-computer households
Users who want backup and antivirus on one bill
People who want a recovery drive shipped to them (Prime)
Not good for
Families backing up several computers on one plan
Linux users
Anyone who wants to back up phones
Friction report
Time to value
Low: install the app and the first backup starts automatically.
Scale breakpoint
Each additional computer needs another plan; more than one external drive is not covered.
Walled garden
Moderate: restores run through Carbonite's app and service.
Carbonite Safe pricing
Plan
Regular price
Promotional price seen
Covers
Adds
Basic
$95.99/yr
$76.79 first year
1 computer
Documents, photos and music
Plus
$131.99/yr
$85.79 first year
1 computer + 1 external drive
Webroot antivirus, automatic video backup
Prime
$161.99/yr
$105.29 first year
1 computer + 1 external drive
Everything in Plus, courier delivery of recovered files included
From Carbonite's pricing page, checked 4 October 2026. Promotions are limited-time and not valid towards renewal.
Frequently Asked Questions
At regular price, Carbonite Safe Basic is $95.99 a year, Plus is $131.99 a year and Prime is $161.99 a year. The site was showing first-year discounts of 20% to 35% (checked 4 October 2026).
Carbonite is an online backup service, part of OpenText since 2019. Its Carbonite Safe plans automatically back up one Windows or Mac computer to the cloud with unlimited storage.
Each plan covers one computer, Basic skips external drives and automatic video backup, and the advertised discounts do not apply when you renew. Courier delivery of a recovery drive costs extra unless you are on Prime.
Yes. Carbonite offers a 15-day free trial and a 30-day money back guarantee on purchases (checked 4 October 2026).
Basic covers one computer. Plus adds one external hard drive, Webroot antivirus and automatic video backup. Prime has everything in Plus and includes courier delivery of recovered files.
Carbonite alternatives
Other backup services in our directory:
Backblaze: Unlimited backup for one computer, with external drives included.
iDrive: One account for several computers and phones.
