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Reviewed · Updated 2026-06-18

ilobby

Enterprise-grade visitor management system built to strengthen workplace Security, Privacy & Backup and compliance.

Reviewed by the Conversion Gems editorial team ·
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Pricing
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Best for
Corporate offices
Category
Productivity & Collaboration
The bottom line

Best-in-class enterprise VMS with modular facility ops modules, but costs scale quickly as you add product lines.

7.2
Our score
7.2 / 10
Conversion Gems editorial verdict
From $199/mo (incl. iPad + MDM hardware)
Features8/10
8 - comprehensive modular suite (visitor, contractor, emergency, access, logistics) with watchlists, ID scanning, and real-time evacuation management; few VMS rivals match the breadth.
Value6/10
6 - $199/mo with iPad hardware is fair for single-module enterprise use, but multi-module deployments at multiple sites get expensive fast with no free tier or trial.
Ease of use7/10
7 - pre-configured hardware lowers kiosk setup friction; enterprise integrations (SSO, access control, Outlook) require IT effort; intuitive iPad UI praised by end users.
Ecosystem7/10
7 - native integrations with Okta/OneLogin (SSO), Microsoft Outlook, Slack/Teams, and major access control systems (Brivo, OpenPath, CCure); Zapier available for extended automation.
Support8/10
8 - 24/7 live phone support on paid plans; customer service rated 4.6/5 across 120+ reviews; onboarding assistance included.

Community ratings

4.5/ 5 aggregate · across 1 source
G2
4.530+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

FacilityOS (formerly iLobby) — enterprise visitor, contractor, and facility management platform.

Our take

iLobby has rebranded to FacilityOS and expanded well beyond visitor check-in into a full facility operations suite covering visitors, contractors, emergency evacuation, logistics, and access control. The DB lists $150/mo — actual entry is $199/mo for VisitorOS Corporate (which includes iPad hardware and MDM). The DB's 'free_trial' price tier is also incorrect; no public free trial is offered. Category label 'Productivity & Collaboration' understates the product — it is firmly a workplace security and facility management system.

Why we rate it

FacilityOS stands out by bundling hardware (iPad, MDM, mounting bracket) with software at a flat monthly rate — eliminating hidden setup costs common in the VMS space. The all-in-one modular architecture means large enterprises can consolidate vendors across visitor, contractor, emergency, and access control workflows.

The catch

Costs multiply rapidly when adding modules — a full-stack deployment (Visitor + Emergency + Contractor + Security) can easily exceed $1,000/mo per location before enterprise negotiation.

Best for
Multi-site enterprise facilities requiring unified visitor and contractor compliance
Security-focused organizations needing watchlists, ID scanning, and access control integration
Regulated industries (manufacturing, pharma, finance) with strict audit trail requirements
Not good for
Small offices or startups — per-module pricing is overkill and cost-prohibitive
Teams needing a free or low-cost visitor log solution
Organizations without dedicated IT/facilities staff to manage configuration
Friction report
Time to value
Moderate: hardware ships pre-configured (iPad + MDM), reducing setup time, but enterprise SSO, access control integrations, and compliance workflows require IT involvement.
Scale breakpoint
Per-location module stacking — adding EmergencyOS, ContractorOS, and SecurityOS per site creates compounding costs at 10+ locations without enterprise negotiation.
Walled garden
Moderate: visitor data and audit logs are exportable, but the kiosk-hardware dependency and integrated badge printing tie workflows tightly to the FacilityOS ecosystem.

A look inside

ilobby product screenshot

Frequently Asked Questions

Alternatives

Step up

Envoy or Proxyclick (Eptura Visitor) for comparable enterprise VMS with stronger integration marketplaces.

Lighter alternative

Greetly or The Receptionist for smaller offices needing basic visitor logs at lower cost.

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Tags

#Security#Privacy & Backup#VisitorManagement

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