Datto RMM is a cloud platform for remotely monitoring, patching and managing Windows, macOS and Linux devices, built for managed service providers and IT teams. Datto publishes no prices, so every price is a quote, and a trial is available on request.
Datto RMM is part of Kaseya
Kaseya completed its acquisition of Datto in June 2022. Datto RMM is still sold under the Datto name on datto.com, and Datto's site links to Kaseya throughout.
Checked October 4, 2026
The bottom line
A full-featured RMM for MSPs in the Kaseya family; get competing quotes before you sign.
6.2
Our score
6.2 / 10
Conversion Gems editorial verdict
Quote-based (no public price)
Features8/10
8 - monitoring, patch policies, HTML5 remote control, ComStore scripts, ransomware detection, M365 management and network mapping, per Datto's features page.
Value4/10
4 - no published pricing at all; every price requires a sales quote.
Ease of use5/10
5 - cloud console, but agent rollout and policy setup need RMM experience.
Ecosystem8/10
8 - open REST API, Autotask PSA, Datto SIRIS backup and other integrations listed by Datto.
Support6/10
6 - detailed online help center; we did not verify support hours or live channels.
What it really is
A cloud-hosted remote monitoring and management platform for MSPs, owned by Kaseya.
Our take
Datto RMM covers what an MSP expects from an RMM: monitoring, patch policies, scripting, remote control and ransomware alerts, all in the cloud with an open API. It makes most sense if you already run Autotask PSA or other Kaseya tools. The weak point for buyers is transparency. There is no public price, so you cannot compare it with rivals until you have sat through a sales call.
Why we rate it
Broad RMM coverage with cloud hosting, an open API and native Autotask PSA integration.
The catch
Opaque pricing, and no support for Windows Home editions.
Best for
MSPs using Autotask PSA
IT teams managing mixed Windows, macOS and Linux fleets
Teams wanting cloud-only RMM
Not good for
Buyers needing a public price
Fleets with Windows Home devices
Single-site teams wanting simple patching only
Friction report
Time to value
Moderate: request a trial or demo, then deploy agents and build monitoring and patch policies.
Scale breakpoint
Cost grows with managed endpoints under your quote.
Walled garden
Medium: REST API is open, but deepest integration is with Kaseya and Datto products.
Datto RMM supported operating systems
Platform
Supported versions
Windows desktop
Windows 10 (32/64-bit), Windows 11; Home editions not supported
From Datto RMM's help documentation, checked 4 October 2026. Datto publishes no prices; pricing is by quote.
Frequently Asked Questions
Datto does not publish Datto RMM prices; its pricing page asks you to request a tailored quote. Per-endpoint figures quoted online come from resellers, not Datto (checked 4 October 2026).
Datto's product page offers a trial on request through a 'Request A Trial' form rather than instant sign-up (checked 4 October 2026).
RMM stands for remote monitoring and management. Datto RMM is Datto's cloud platform that lets IT providers monitor, patch, script and remotely control client devices from one console.
Datto's help docs list Windows 10 and 11, Windows Server 2016 to 2025, the latest two macOS versions, and Linux distributions including Ubuntu LTS, Debian, Fedora, CentOS Stream and RHEL. Home editions of Windows are not supported.
Datto is part of Kaseya. Kaseya completed its acquisition of Datto in June 2022, and Datto RMM is still sold under the Datto name.
Conversion Gems is a review site, not Datto. Use the support options in your Datto partner portal or the help center at https://rmm.datto.com/help/ for product documentation.
Datto RMM alternatives
Other RMM and endpoint management tools in our directory:
NinjaRMM (NinjaOne): Cloud RMM and endpoint management for MSPs and IT departments.
ConnectWise Automate: Remote monitoring and automation that pairs with ConnectWise's PSA.
Automox: Cloud patching and endpoint automation for Windows, macOS and Linux.
Action1: Cloud patch management and remote access for IT teams and MSPs.
