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Reviewed · Updated 2026-10-04

SendSafely

End-to-end encrypted file and message exchange for businesses, used from the web, Outlook, Gmail and help desks; recipients need no account.

Reviewed by the Conversion Gems editorial team ·
Try SendSafely
Pricing
Freemium
Best for
Encrypted file exchange
Category
Security, Privacy & Backup

SendSafely is an end-to-end encrypted service for sending and collecting sensitive files, used from the web, Outlook, Gmail and help desks; recipients need no account. A free Personal tier allows 50 MB a month, and team plans start at $120 a month for 5 users, billed annually.

The bottom line

A strong encrypted file exchange for business, with minimums and caps to plan around.

7.3
Our score
7.3 / 10
Conversion Gems editorial verdict
Free 50 MB tier; Team $120/mo for 5 users (annual)
Features8/10
8 - split-key encryption, Dropzone, Workspaces, email plug-ins, watermarking and an API.
Value6/10
6 - free 50 MB tier, but team plans start at $120 a month billed annually with a 5-user minimum.
Ease of use8/10
8 - recipients open a link with a one-time code; senders work from Outlook or Gmail.
Ecosystem8/10
8 - Zendesk, Salesforce, Intercom, Freshdesk, Jira, Slack, Zapier, API and MCP support.
Support6/10
6 - help center and online support on Team, live setup on Business, 24x7 only as an Enterprise add-on.
What it really is

An end-to-end encrypted transfer layer for files and messages, with email and help desk plug-ins.

Our take

SendSafely handles a narrow job carefully: getting sensitive files to and from people who will not install software. The split-key design and SOC 2 Type 2 give security teams something concrete to review. Small teams should check the user minimums and annual billing, and everyone should size the monthly bandwidth and package caps.

Why we rate it

Client-side encryption, no-account recipients and broad help desk integrations.

The catch

Annual billing with 5- and 8-user minimums on team plans, and bandwidth and package caps on every tier.

Best for
Customer support teams
Collecting documents securely
Regulated industries
Not good for
Large file storage
Very small teams wanting monthly billing
Friction report
Time to value
Minutes: sign up, install the Outlook or Gmail plug-in and send.
Scale breakpoint
Over 25 users moves you from Team to Business; over 50 to Enterprise.
Walled garden
Low: API, Zapier and help desk integrations; recipients need nothing installed.

SendSafely pricing

PlanPriceUsersMonthly allowanceNotable features
PersonalFree150 MBEncryption, two-factor login, download tracking
Basic$10/month1250 MBAdds expiration control, personal upload URL, Outlook plug-in
Pro$20/month1100 GBFiles up to 10 GB
Team$120/month for 5 users, billed annually5 to 2510 GB, 200 packagesGmail and Outlook, Dropzone, Workspaces, SSO
Business$232/month for 8 users, billed annually8 to 5030 GB, 500 packagesAPI, ticketing integrations, watermarking, HIPAA BAA
EnterpriseCustomCustom100 GB, 1,000 packagesSlack, multi-region storage, SIEM-ready audit logs

From SendSafely's pricing page, checked 4 October 2026. All paid plans include a 14-day trial of Pro features, limited to 2 GB of uploads. Billing periods for Basic and Pro are not stated.

Frequently Asked Questions

SendSafely alternatives

Other encrypted email and file sharing tools from our reviews:

Encyro: Encrypted email and file sharing with e-signatures and invoicing.
Sync.com: Zero-knowledge encrypted cloud storage for files and sharing.
ZixCorp Secure Email: Email encryption and threat protection for organizations.
Sendinc: Simple encrypted email for individuals and organizations.
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Tags

#SendSafely#Encryption#SecureFileTransfer

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