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New Relic

New Relic is a cloud observability platform for engineering teams, free to 100 GB of data a month, then $0.40/GB plus per-user fees.

Our take: New Relic charges for two things: gigabytes ingested after the first 100 free each month, and users by type.

Best forFull-stack observability

ReviewedNov 2026Freemium

7.05 criteria · see breakdown

Try NewFree to 100 GB/mo; then $0.40/GB + users

New Relic's cloud observability platform gathers metrics, logs and traces so engineering teams can monitor applications and infrastructure from one place. Its free tier is permanent and includes 100 GB of data ingest a month, one full platform user and unlimited basic users; beyond that, New Relic charges per GB ingested and per user, or for compute. The figures below are New Relic's own USD list prices, checked on 2 November 2026.

The bottom line

A well-documented, usage-priced platform whose free tier suits a small team and whose bill can be estimated from data volume and the number of engineers who need full access.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isA usage-priced observability platform for monitoring applications, infrastructure and logs, with a free tier and per-GB and per-user paid plans.

Our takeNew Relic charges for two things: gigabytes ingested after the first 100 free each month, and users by type.

Data is $0.40/GB, or $0.60/GB with Data Plus, and a full platform user costs $99 on Standard (the first user is $10, which New Relic's docs call a promotional price), or $349 on Pro with an annual commitment. Cost therefore rises with headcount as much as with data, and the free tier stops ingesting when its limit is passed.

Why we rate itNew Relic publishes unit prices for data, users and add-ons on its pricing page and in its docs, but Enterprise and compute pricing is quote-only.

The catchThe free tier stops ingesting at 100 GB a month, Standard is capped at 5 full users, and a Pro full user costs $349, so cost rises with headcount.

Best / not good for

Best for

Small teams starting with one full user and 100 GB of data a month
Teams that want APM, infrastructure and logs in one platform
Teams that prefer not to be billed per host

Not good for

Teams that need a fixed all-in price, since Enterprise and compute are quote-only
Large groups of engineers who all need full access on a tight budget
Teams that cannot accept ingest stopping when a free limit is passed

Trade-offs

Friction report

Trade-offs to know before signing up.

Time to value
The free tier needs no credit card, and the pricing page has a Get Started Free button.
Scale breakpoint
Standard allows 5 full platform users; past that, Pro lists $349 per full user a month on an annual commitment.
Walled garden
New Relic says commitment fees stay payable even if you stop using the product, and its docs call list prices promotional and subject to change.

Still a fit?

If none of these block you, start on the free plan.

Try New

New Relic editions and prices

Edition	Full platform user	Core user	Data beyond 100 GB free	Commitment and support
Free	One free user	Not listed	100 GB free a month; ingest stops when the limit is passed	No credit card; unlimited basic users; 500 synthetic checks
Standard	$10 for the first user, $99 for each additional user, maximum 5	$49 per user	$0.40/GB original, or $0.60/GB with Data Plus	Pay as you go; ticketed support with a 2 business day response SLA; SAML single sign-on
Pro	$349 per user on annual commitments; $418.80 per user on monthly pay as you go	$49 per user	$0.40/GB original, or $0.60/GB with Data Plus	Unlimited full platform users; commitment options; 2-hour critical initial support response SLA
Enterprise	Contact Sales on the pricing page; the docs list $549 (annual upfront), $614.88 (monthly billing) and $658.80 (pay as you go)	$49 per user	Contact Sales	Everything in Pro plus FedRAMP Moderate and HIPAA eligibility with Data Plus; 1-hour critical initial support response SLA

From New Relic's pricing page and its Usage plan documentation, read in a browser and checked 2 November 2026. Prices are USD per month; the docs state that all amounts are monthly and in USD. Basic users are free on every edition. The docs call the $10 first Standard user a promotional price and describe all list prices as promotional and subject to change. The pricing page shows Pro at $349 (annual commitments) and $418.80 (monthly pay as you go); the docs add $390.88 for monthly billing. Enterprise prices come from the docs, while the pricing page says Contact Sales.

Other unit prices

Item	Price	What to know
Data Plus	$0.60/GB beyond the 100 GB free, instead of $0.40/GB	New Relic says it adds up to 90 days of extra retention over the default and advanced data governance
Free-tier data retention	Included	New Relic lists a default of at least 8 days on the free tier
EU data center	Add $0.05/GB per month	Applies to data stored in the EU data center
Extended retention	$0.05/GB per 30 days of added retention	Listed in the Usage plan docs as an add-on
Synthetic checks beyond those included	$0.005 per check	From the pricing page FAQ
Advanced Compute	$0.60 per Advanced CCU in the docs; CCU tiers are Contact Sales on the pricing page	The docs say to multiply the list price by 1.15 for accounts in the EU data region

From New Relic's pricing page, its Compute page and its Usage plan documentation, checked 2 November 2026. USD, monthly list prices; the docs call them promotional and subject to change.

Example monthly bills at the published rates

Team	Plan and data option	Calculation	Monthly total
1 engineer, 80 GB	Free	Within the 100 GB free tier	$0
3 full platform users, 150 GB	Standard, original data	Users $10 + $99 + $99 = $208; data (150 - 100) x $0.40 = $20	$228
5 full platform users, 100 GB	Standard at its 5-user limit	Users $10 + 4 x $99 = $406; data within the free 100 GB	$406
5 full and 10 Core users, 500 GB	Pro, annual commitment, original data	5 x $349 = $1,745; 10 x $49 = $490; data (500 - 100) x $0.40 = $160	$2,395
5 full and 10 Core users, 500 GB	Pro, monthly pay as you go, original data	5 x $418.80 = $2,094; 10 x $49 = $490; data $160	$2,744
5 full and 10 Core users, 500 GB	Pro, annual commitment, Data Plus	$1,745 + $490; data (500 - 100) x $0.60 = $240	$2,475

Arithmetic on the USD rates above, not prices New Relic quotes. It assumes no add-ons, no commitment discounts, no tax and no other billable users, and the Standard rows use the $10 first-user price that the docs label promotional. Checked 2 November 2026.

Frequently Asked Questions

How much does New Relic cost?

New Relic bills for data ingested and for users. After 100 GB free each month, data is $0.40/GB on the original option or $0.60/GB on Data Plus; Core users are $49, and full platform users are $99 each on Standard (maximum 5; the first is $10, which New Relic's docs call a promotional price), or $349 on Pro with an annual commitment ($418.80 pay as you go). Basic users are free. Enterprise and compute pricing are Contact Sales on the pricing page. Prices are New Relic's USD figures per month (checked 2 November 2026).

Is New Relic free to use?

Yes, within limits. New Relic's free tier is permanent and needs no credit card: 100 GB of data ingest a month, one full platform user, unlimited basic users and 500 synthetic checks. New Relic says that if you pass 100 GB, ingest stops and you lose platform access until you upgrade to a paid edition or the next month begins, and it warns by email at 85% of the limit (checked 2 November 2026).

Is New Relic expensive?

It depends on how many engineers need full access and how much data you send. New Relic does not charge per host, so the bill is mostly full platform users plus gigabytes. At the published rates a 15-person team on Pro (5 full users and 10 Core users) sending 500 GB a month comes to $2,395 a month, and the same team with its 5 full users on monthly pay as you go comes to $2,744. Standard is limited to 5 full users, so growing past that means moving to Pro, where a full user costs $349 instead of $99. This is arithmetic on list prices, not a quote (checked 2 November 2026).

What is New Relic used for?

New Relic is used to monitor the health and performance of software: application performance monitoring (APM) with distributed tracing, infrastructure monitoring, error tracking, log management, browser, mobile and synthetic monitoring, and alerting, all on one platform of 50+ capabilities. It lists 800+ integrations and says it does not charge per host. Its users are engineers, developers and site reliability teams (checked 2 November 2026).

How does New Relic Compute pricing work?

Compute is New Relic's alternative to paying per user: you pay for compute capacity units (CCUs), the capacity used when someone loads a page or runs a query, and every engineer gets full platform access. Failed requests caused by service errors are not charged. The pricing page lists CCU tiers as Contact Sales, while New Relic's Usage plan documentation lists Advanced Compute at $0.60 per CCU, labelled a promotional list price subject to change (checked 2 November 2026).

How do I log in to New Relic?

Conversion Gems is a review site and cannot sign anyone in to New Relic. The Log in link on newrelic.com goes to one.newrelic.com, which sends you on to New Relic's sign-in page at login.newrelic.com.