Productivity & Business · Security, Privacy & Backup

ShareFile

ShareFile is Progress's secure file sharing and client portal software, from $18.15 per user a month billed monthly, with a 3-user minimum and no free plan.

Our take: ShareFile is aimed at professional-services teams that exchange sensitive documents with clients.

Best forClient document exchange

ReviewedOct 2026Free Trial

7.25 criteria · see breakdown

Try ShareFile$18.15/user/mo and up monthly or $198/user/yr annual

ShareFile is secure file sharing and client portal software owned by Progress, sold per user with a minimum of 3 employee users. Billed monthly, plans run from $18.15 (Advanced) to $77.00 (Virtual Data Room) per user, and annual billing lowers each by 9% to 17%. There is no free plan; Premium and Enterprise have a 14-day free trial.

ShareFile is owned by Progress

Progress Software completed its acquisition of ShareFile, a business unit of Cloud Software Group, on 31 October 2024 for $875 million, according to Progress's press release.

ShareFile's history page says Cloud Software Group, the result of a Citrix-TIBCO merger, spun ShareFile off as a standalone business unit in 2023. Older reviews may still call it Citrix ShareFile; the history page now calls it Progress ShareFile software.

Checked October 28, 2026

The bottom line

A paid, per-user client file exchange tool; pick the plan that includes the e-signature and workflow features you need.

Our score

Reviewed by the Conversion Gems editorial team. Hover a facet to focus it; click to pin.Tap a facet to focus it.

What it is, and why we rate it

One line each. Open a row for detail.

What it really isA per-user subscription for sharing documents securely with clients, with a client portal and, on higher plans, e-signature and workflows.

Our takeShareFile is aimed at professional-services teams that exchange sensitive documents with clients.

Pricing is per employee user with a 3-user minimum, client users are unlimited on every plan, and e-signature, forms and workflow automation start at Premium. There is no free plan, and the annual discount runs from 9% to 17% depending on the plan.

Why we rate itShareFile publishes four plans with per-user prices, a feature table by plan, trial lengths and upload limits in its documentation.

Premium adds e-signature, forms, workflow automation and HIPAA and SEC+FINRA eligibility, and every plan lists multi-factor authentication, single sign-on and activity logs.

The catchNo free plan, a 3-user minimum, and e-signature, forms and automated workflows only from Premium.

Annual billing cannot be switched back to monthly.

Best / not good for

Best for

Professional-services teams that collect documents and signatures from clients
Firms that need HIPAA or SEC+FINRA eligible sharing on Premium, Enterprise or the Virtual Data Room
Teams that want a client portal with unlimited client users

Not good for

Solo users, since every plan has a minimum of 3 employee users
Anyone looking for a free plan, since only time-limited trials are offered
Buyers who may want to move from annual back to monthly billing later

Trade-offs

Friction report

Trade-offs to know before signing up.

Time to value
Cloud-based with no downloads or installs; a trial takes four setup screens and an email verification code.
Scale breakpoint
Price steps up by plan: Advanced $18.15, Premium $28.59 and Enterprise $42.00 per user per month on monthly billing; Enterprise adds SCIM provisioning, SIEM integration and data loss prevention.
Walled garden
The billing cycle is fixed for the subscription term, and moving from annual or multi-year billing back to monthly is not supported.

Still a fit?

If none of these block you, try it on the official site.

Try ShareFile

ShareFile plans and prices per user

Plan	Billed monthly	Billed annually	Minimum users	Free trial	What the plan adds
Advanced	$18.15 per user per month	$198.00 per user per year ($16.50 a month)	3	No trial link on the plans page	Encrypted sharing, basic client portal, co-editing, Outlook and Google Workspace plug-ins, developer API
Premium	$28.59 per user per month	$312.00 per user per year ($26.00 a month)	3	14 days	Adds e-signature, forms, workflow automation, enhanced client portal, HIPAA and SEC+FINRA eligibility, AI document tools
Enterprise	$42.00 per user per month	$420.00 per user per year ($35.00 a month)	3	14 days	Adds SCIM provisioning, SIEM integration, native data loss prevention, UEBA threat detection, Security Center
Virtual Data Room	$77.00 per user per month	$831.60 per user per year ($69.30 a month)	5	7 days	Granular permissions, activity tracking and analytics, watermarking, NDA enforcement, Folder Q&A, click trails

From ShareFile's plans page and buy pages, checked 28 October 2026. Prices are in US dollars per employee user; every plan lists unlimited client users. The buy pages show the annual saving as 9% (Advanced and Premium), 17% (Enterprise) and 10% (Virtual Data Room), and say final tax, if applicable, is added on the invoice. ShareFile's FAQ says you can move from monthly to annual or multi-year billing at any time but not back to monthly. Premium and Enterprise add features on top of the plan before them.

What each ShareFile plan lists

Item	Advanced	Premium	Enterprise	Virtual Data Room
Unlimited client users	Included	Included	Included	Included
Client portal	Basic	Enhanced, with Client Hub	Enhanced, with Client Hub	Enhanced, with Client Hub
Integrated e-signature and forms	Not listed	Included	Included	Included
Automated workflows	Not listed	Included	Included	Not listed
HIPAA and SEC+FINRA eligible	Not listed	Included	Included	Included
SCIM, SIEM, native DLP and UEBA threat detection	Not listed	Not listed	Included	Included
Upload limit per file	100 GB	100 GB	100 GB	10 GB
Account storage in the plan table	3 TB to start (1 TB per license, aggregated); 3 TB packs can be added	3 TB to start (1 TB per license, aggregated); 3 TB packs can be added	3 TB to start (1 TB per license, aggregated); 3 TB packs can be added	1 GB per license, minimum 5 licenses

From ShareFile's plan comparison table and its upload-limit documentation, checked 28 October 2026. Not listed means the plan comparison does not show the item for that plan. The storage figures are from the descriptions in the plan table; ShareFile's documentation gives file-size limits, not total storage. ShareFile's HIPAA note says it is available only in Premium, while the table marks Premium, Enterprise and Virtual Data Room, and HIPAA and SEC+FINRA eligibility need a signed agreement with ShareFile. The documentation also names an Industry Advantage plan that the public plans page does not show.

Frequently Asked Questions

What is ShareFile?

ShareFile is cloud software for secure file sharing, client portals, e-signature and document workflows, sold per user to businesses that exchange documents with clients. Its site names accounting, construction, finance, healthcare, insurance, legal, manufacturing, real estate and human resources as target industries. ShareFile says it was founded in 2005 in Raleigh, NC, and Progress Software has owned it since 31 October 2024.

How much does ShareFile cost?

ShareFile prices every plan per user per month, with a minimum of 3 users, or 5 on the Virtual Data Room (checked 28 October 2026). Billed monthly, Advanced is $18.15, Premium $28.59, Enterprise $42.00 and Virtual Data Room $77.00. Billed annually, the same plans cost $198, $312, $420 and $831.60 per user per year, which is $16.50, $26.00, $35.00 and $69.30 per user per month. Three Advanced users on monthly billing come to $54.45 a month, with tax added on the invoice where it applies.

Is there a free ShareFile?

There is no free plan (checked 28 October 2026). ShareFile's pricing page lists paid plans only, with a free trial on Premium and Enterprise (14 days) and on the Virtual Data Room (7 days). ShareFile's trial documentation calls it a one-time offer. The per-user price applies to employee users, and every plan lists unlimited client users.

Who owns ShareFile, and is it still Citrix?

Progress Software Corporation (Nasdaq: PRGS) owns ShareFile. Its press release dated 31 October 2024 says Progress completed the acquisition of ShareFile, a business unit of Cloud Software Group, for $875 million. ShareFile's own history page says Cloud Software Group, the result of a Citrix-TIBCO merger, spun ShareFile off as a standalone business unit in 2023. Older reviews and some search results still say Citrix ShareFile.

Is ShareFile better than Dropbox?

They are packaged differently, so it depends on the job (checked 28 October 2026). Dropbox's plan-comparison page lists business plans starting at one person, team storage starting at 3 TB and 3 signature requests a month. ShareFile lists a 3-user minimum, unlimited client users on every plan and e-signature on Premium, Enterprise and Virtual Data Room.

Where do I log in to ShareFile?

Conversion Gems is an independent software review site, not ShareFile, so we cannot sign you in or reset a password. ShareFile's official sign-in link is https://secure.sharefile.com/Authentication/Login, which asks for your account subdomain (for example mycompany for mycompany.sharefile.com) before you sign in. Do not enter your ShareFile password on any other site.

What is the difference between ShareFile and SharePoint?

They are sold differently (checked 28 October 2026). ShareFile is built for exchanging documents with clients outside your company: every plan lists unlimited client users, the per-user price covers employee users, and Premium, Enterprise and the Virtual Data Room add e-signature. Microsoft's plans page describes SharePoint as a way to create sites, share content and collaborate across your organization, and shows it under Microsoft 365 Business plans with 1 TB of cloud storage per user. This page uses no Microsoft price.