Does SurveyMonkey offer a free plan?

Yes. The Basic plan is free and lets you create unlimited surveys. However, you can only view up to 25 responses per survey on the free tier. Upgrading to a paid plan removes this cap and unlocks advanced features.

What is the pricing structure for paid plans?

SurveyMonkey offers individual paid plans (Standard, Advantage, Premier) and team plans (Team Advantage, Team Premier) that require a minimum of three users and are billed annually. Enterprise pricing is custom. There is no unlimited free trial, but the free Basic plan lets you explore the core product before committing.

What integrations does SurveyMonkey support?

SurveyMonkey integrates with 200+ tools including Salesforce, HubSpot, Microsoft Teams, Slack, Zoom, Google Workspace, Marketo, and more — making it easy to push survey data into the workflows your team already uses.

Can SurveyMonkey be used for market research with external audiences?

Yes. SurveyMonkey provides access to its own global audience panel of over 335 million respondents across 130+ countries, which can be targeted by demographics, industry, geography, and other criteria. This makes it suitable for both internal feedback and external market research.

Is SurveyMonkey suitable for enterprise teams?

Absolutely. The Enterprise plan supports 5+ users and includes features like SSO, enhanced data governance, centralized billing, custom security configurations, and dedicated support — making it a strong fit for large organizations with compliance requirements.

Reviewed · Updated 2026-06-21

SurveyMonkey

An always-on insights platform that helps teams create surveys, collect responses, and turn data into actionable decisions.

Reviewed by the Conversion Gems editorial team · 2026-06-21

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Pricing

Freemium

Best for

Marketers, HR professionals, and researchers who need a reliable, scalable survey platform to collect and analyze feedback from customers, employees, or target audiences

Community ratings

4.4/ 5 aggregate · across 3 sources

4.423,000+ reviews

Capterra

4.610,000+ reviews

Trustpilot

2.91,000+ reviews

Third-party ratings shown verbatim; aggregate weighted by review volume.

What it really is

SurveyMonkey — a comprehensive online survey platform for creating, distributing, and analyzing surveys.

Our take

SurveyMonkey offers a robust suite of tools for survey creation and analysis, catering to both individual users and teams. While the free tier provides basic functionality, advanced features and higher response limits are available in paid plans, which require annual billing for the best rates.

Why we rate it

SurveyMonkey's extensive template library and AI-assisted survey creation streamline the survey process, making it accessible for users of varying expertise.

The catch

Advanced features and higher response limits are locked behind higher-tier plans, which require annual billing for the best rates.

Best for

Marketers conducting customer research

HR professionals gathering employee feedback

Academic researchers collecting data

Not good for

Users needing extensive free features

Small teams unwilling to commit to annual billing

Organizations requiring unlimited responses without additional costs

Friction report

Time to value

Fast: Users can create and distribute surveys quickly using pre-built templates and AI assistance.

Scale breakpoint

Response limits and per-user pricing can become costly for large-scale surveys or organizations.

Walled garden

Moderate: While offering integrations, some advanced features are exclusive to higher-tier plans, potentially limiting flexibility.

Frequently Asked Questions

Alternatives

Step up

Qualtrics for advanced enterprise-level survey solutions.

Lighter alternative

Google Forms for basic, free survey creation.

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