Zoho Assist
Remote support and unattended access software from Zoho for IT teams, MSPs and help desks, with a free plan and paid plans from $10 a month.
Zoho Assist is Zoho's remote support and remote access software for IT teams, MSPs and help desks. There is a free plan for one technician with 5 unattended computers. Paid Remote Support plans cost $10 to $24 per technician per month billed annually, and Unattended Access costs $10 or $15 per 25 computers.
A cost-effective pick for small IT teams and help desks; check the session caps and which product line you need.
Zoho's remote desktop tool for help desks and IT teams, sold as two products: per-technician Remote Support and per-25-computer Unattended Access.
Zoho Assist covers the everyday remote support jobs (on-demand sessions, unattended access, file transfer, multi-monitor) at prices well under the big names, and the free plan is usable for a one-person shop. The trade-off is packaging: support sessions and unattended devices are priced as separate products, concurrent sessions are capped, and features like recording sit on the top tiers.
It delivers the core remote support toolkit with a free plan and low per-technician prices.
Two separately priced product lines, concurrent session caps and top-tier-only recording.
Zoho Assist pricing
| Plan | Monthly billing | Billed annually (per month) | Unit | Notes |
|---|---|---|---|---|
| Free | $0 | $0 | 1 technician | 5 unattended computers; no session time limit |
| Remote Support Standard | $12 | $10 | Per technician | 2 concurrent sessions |
| Remote Support Professional | $18 | $15 | Per technician | 4 concurrent sessions; mobile device support |
| Remote Support Enterprise | $28 | $24 | Per technician | 6 concurrent sessions; session recording, webhooks |
| Unattended Access Standard | $12 | $10 | Per 25 computers | Unlimited technicians; bulk deployment, Wake on LAN |
| Unattended Access Professional | $18 | $15 | Per 25 computers | Session recording, remote scripts, mobile and IoT devices |
From Zoho Assist's pricing page, checked 4 October 2026. US dollars. 15-day free trial, no credit card.
Frequently Asked Questions
Zoho Assist alternatives
Other remote access tools in our directory:
Tags
Explore related categories
Conversion Gems independently reviews every tool. We may earn a commission if you sign up through our links — it never affects our verdict or ranking.
