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Reviewed · Updated 2026-10-04

TeamViewer

Remote access and remote support software for IT teams and help desks, free for personal use, with paid business licenses billed yearly.

Reviewed by the Conversion Gems editorial team ·
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Pricing
Freemium
Best for
Remote IT support
Category
Security, Privacy & Backup

TeamViewer is remote access and remote support software for connecting to computers and mobile devices, used mostly by IT teams and help desks. Personal, non-commercial use is free. In the US, business licenses run from $24.90 a month for Remote Access to $245.90 for Corporate, and all of them are billed yearly.

The bottom line

A dependable remote support tool for IT teams; check the yearly billing and cancellation terms first.

7.6
Our score
7.6 / 10
Conversion Gems editorial verdict
Free personal use; $24.90/mo billed yearly
Features9/10
9 - remote control on 7 platforms, device management up to 500 devices, plus add-ons for asset management, endpoint protection, monitoring and MDM.
Value5/10
5 - personal use is free, but business licenses run $24.90 to $245.90 a month, billed yearly only.
Ease of use8/10
8 - install on both devices and connect; larger plans need setup for managed devices and users.
Ecosystem9/10
9 - integrations with ServiceNow, Salesforce, Microsoft Teams, Intune, Jira and Zendesk, plus TeamViewer APIs.
Support7/10
7 - a detailed knowledge base and community forum; 24-hour premium support is offered only on Tensor with an SLA, and we did not verify support levels on lower plans.
What it really is

Remote access and support software licensed per connecting user, free for personal use.

Our take

TeamViewer does the core job on almost any device, and the integrations with service desks make it easy to fit into IT work. Pricing is the friction: everything is billed yearly, the entry Remote Access plan is limited to 3 remote devices, and real support work starts at Business. Read the renewal terms before you buy.

Why we rate it

Broad platform coverage, a free personal tier, integrations with major service desks and a published API.

The catch

Annual billing only, a 28-day cancellation notice before renewal, and a money-back guarantee that excludes renewals. Remote Access is capped at 3 remote devices.

Best for
IT help desks supporting mixed devices
Managed service providers
Personal access to your own computers (free)
Not good for
Teams that want month-to-month billing
Commercial use on a zero budget
Friction report
Time to value
Minutes: install the app on both devices and connect.
Scale breakpoint
Business allows 3 parallel sessions; Premium raises this to 10 and Corporate to 3 channels with up to 15 sessions.
Walled garden
Moderate: integrations and APIs exist, but licenses lock you in for a year at a time.

TeamViewer pricing (US)

LicensePriceLicensed usersDevicesParallel sessions
Free (personal use)$0Personal, non-commercial use--
Remote Access$24.90/month, billed yearly1Up to 3 remote devicesUp to 3
Business$50.90/month, billed yearly1200 managed devicesUp to 3
Premium$120.90/month, billed yearlyUp to 15300 managed devicesUp to 10
Corporate$245.90/month, billed yearlyUp to 30500 managed devices3 channels, up to 15
TensorQuote-basedCustomCustomCustom

From TeamViewer's pricing page and licenses overview, checked 4 October 2026. Prices are US list prices; TeamViewer currently advertises a first-year discount on new Business, Premium and Corporate licenses. Subscriptions renew yearly and must be cancelled at least 28 days before the term ends.

Frequently Asked Questions

TeamViewer alternatives

Other remote access and IT management tools from our reviews:

ScreenConnect (ConnectWise Control): Remote support and access software built for IT and help desk teams.
NinjaOne: Remote monitoring and management platform for looking after fleets of devices.
TruGrid: Secure remote access to desktops and applications with multi-factor authentication.
ConnectWise Automate: Remote monitoring and automation for IT management and support.
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Tags

#TeamViewer#RemoteAccess#RemoteSupport

Conversion Gems independently reviews every tool. We may earn a commission if you sign up through our links — it never affects our verdict or ranking.